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Journey Nissan

(1,449 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
New (855) 366-8475 (855) 366-8475
Used (877) 748-7680 (877) 748-7680
Service (866) 867-2655 (866) 867-2655

Reviews

(1,449 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Journey Nissan from DealerRater.

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Excellent customer service, quality vehicles, sales

Excellent customer service, quality vehicles, sales people are very professional. Great experience start to finish.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122

Jimmy was a pleasure to work with.

Jimmy was a pleasure to work with. The time to test drive, talk numbers, agree on a deal with financing and drive home in less than two hours is a game changer. Highly recommend 👌

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Journey Nissan. We appreciate your business and hope to see you again soon! Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122

Tim, always makes my experience great.

Tim, always makes my experience great. I really don’t like working with any other advisor except Tim, he always listens to my concerns and always keeps me informed about my vehicle. Make sure to recognize him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122

Was very good and was treated like family and was very

Was very good and was treated like family and was very help ful with everything

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Journey Nissan. Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122

Nice lobby and pleasant people BUT once again they forgot

Nice lobby and pleasant people BUT once again they forgot to reset my maintenance meter back after changing my oil and after tire pressure check did not replace one of the tire stems cap.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear about your experience. Please feel free to contact us directly, or let us know the best way to contact you, and we will reach out. Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122

Every one did an awesome job serving my vehicle as a walk

Every one did an awesome job serving my vehicle as a walk in. They did a great job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122

Great experience at the new Journey Nissan!

Great experience at the new Journey Nissan! Ryan made the process quick and painless. We were out the door keys in about an hour. Thank You

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122

Service was easy and was completed within time estimated

Service was easy and was completed within time estimated to complete. The associate was very friendly and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122

Particularmente me ha gustado mucho el servicio cuando

Particularmente me ha gustado mucho el servicio cuando voy a al servicio siempre atentos y siempre están dispuestos a ayudar Muchas gracias

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing Journey Nissan! Please let us know if we can be of any more assistance. Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122

Excellent service and professionalism of the people, I

Excellent service and professionalism of the people, I always feel very comfortable and free to ask any questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing Journey Nissan! Please let us know if we can be of any more assistance. Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122