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Journey Nissan

(1,448 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
New (855) 366-8475 (855) 366-8475
Used (877) 748-7680 (877) 748-7680
Service (866) 867-2655 (866) 867-2655

Reviews

(1,448 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Journey Nissan from DealerRater.

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Always helps my family and does a great job.

Always helps my family and does a great job. Amazing worker and very friendly, highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122

Amazing customer service!

Amazing customer service!! Easy no haggling.. easiest and best customer service.. will be returning Will be a returning customer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Journey Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122

The whole experience was pleasant, fast and the value is

The whole experience was pleasant, fast and the value is exceptional. I look forward to my next experience there !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122

Very pleasant, and helpful I didn't deal with the dealers

Very pleasant, and helpful I didn't deal with the dealers ,just the service department and they did a great job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122

Danny, the service rep is informative and friendly.

Danny, the service rep is informative and friendly. He’s the best remembering my name from the last visit and keeping me informed during the service visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Journey Nissan. Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122

Gracias por su servicio y atención al cliente.

Gracias por su servicio y atención al cliente. Su amabilidad y respeto. Saludos y bendiciones 😇🙏🌹

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122

I came in to get my car fixed paid almost $1000 for my

I came in to get my car fixed paid almost $1000 for my car to not be fixed

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122

Ryan Sammartino made my first dealership experience

Ryan Sammartino made my first dealership experience awesome not only was he kind and courteous but he fought tooth and nail to get me into the vehicle I wanted I would recommend Ryan and journey Nissan in lindenhurst everytime someone asks where to buy a new vehicle!!

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Journey Nissan. We look forward to having you as one of our valued customers for many more years to come! Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122

Prompt, friendly and no pushy sales folks.

Prompt, friendly and no pushy sales folks. They took care of our needs on time and didn't make us wait for hours to close.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Journey Nissan! Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122

I trade my truck and buy my Lexus I'm so happy to the

I trade my truck and buy my Lexus I'm so happy to the fair quote it's Ziegler Nissan and change to journey Nissan and they accept my warranty as well for short I'm very satisfied to there service, free drinks while waiting and the accommodations

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Journey Nissan. We appreciate your business and hope to see you again soon! Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122