Reviews
Excellence in all deptments - PROBLEM - was outside of
Excellence in all deptments - PROBLEM - was outside of your area - Insurance Carrier issues. Jeremy connected me with a company to carry all necessary coverages and improving the coverage of Home & Auto. A Loan will be rolled over Nov 1 with my own GHS for 5.0% interest. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.
Service was excellent.
Service was excellent. I had good communication with the department, and all task were completed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.
Jared always takes good care of me.
Jared always takes good care of me. Is always a pleasure to deal with for both my vehicles
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!
Service was fast, affordable, and friendly.
Service was fast, affordable, and friendly. I am so glad I brought my vehicle here for repairs and maintenance. The mechanics know what they are doing and I feel safer in my car now. I really appreciate the folks who work in the service department here. The appointments are tricky to get because they are always booked up. But with such quality service, why wouldn't they be? Custome tip: Try to schedule regular maintenance well in advance!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.
Just bought an Acadia, had an oil leak and having to take
Just bought an Acadia, had an oil leak and having to take it back for the 2nd time to fix said oil leak that wasn't fixed the first time.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Easy dealing, friendly and the process was
Easy dealing, friendly and the process was straightforward. Adam made the interactions smooth and helped when I had questions. Thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!
The team was prompt, straight-forward, and courteous.
The team was prompt, straight-forward, and courteous. I wasn't happy about the price of repairs, but it was for a catalytic converter replacement, so I knew going in that it would be expensive, so that's not on the service or the dealer. They had my car for a few days, the problem was fixed, and it's like it never happened. I'm very happy! Keep up the good work!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!
Overall excellent experience, I was nptified of price
Overall excellent experience, I was nptified of price immediately upon diagnosis. The only issue was the time it took to get an appt, took over 2 weeks to get in
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.
This is the second time buying a car from here.
This is the second time buying a car from here. The first time was in 2011 I bought a new Suzuki and my grand-daughter is still driving it. So...both times good service with friendliness and knowledge.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi- Thank you for choosing Matthews on the Parkway for your new vehicle! We're delighted to hear about your positive experience with our team. We appreciate your kind words and look forward to serving you again in the future.
Always friendly and quick with the service that is
Always friendly and quick with the service that is needed. Thanks again for the work.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time!