Reviews
I was looking to purchase a lexus RX 350.
I was looking to purchase a lexus RX 350. Daniel was very patient and attentive to my needs and offered great choices which made the purchase possible and provided great overall experience from start to finish
I was looking to purchase a lexus RX 350.
I was looking to purchase a lexus RX 350. Daniel was very patient and attentive to my needs and offered great choices which made the purchase possible and provided great overall experience from start to finish
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was our pleasure assisting you with your purchase! We look forward to continuing to support you with all your Lexus needs for many years to come. Thank you again, and we hope you're enjoying your new car—wishing you many happy miles ahead!
Erick Clark and the service center did a great job with
Erick Clark and the service center did a great job with the process by identifying the issues with my car and repairing those issues at a timely manner.
Erick Clark and the service center did a great job with
Erick Clark and the service center did a great job with the process by identifying the issues with my car and repairing those issues at a timely manner.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad we were able to assist! Thanks for sharing and for the 5 stars. Your support is truly appreciated!
Woodfield Lexus provides excellent customer service.
Woodfield Lexus provides excellent customer service. Victorino took such great care of me. I will always come back to Woodfield Lexus. Arlington Lexus provides terrible customer service that’s why I went back to Woodfield Lexus. Unfortunately when I bought my car Woodfield did not have any in stock that’s why I ended up at Arlington. Arlington did service on my car that was not needed and charged me for it. Plus their customer service lacks.
Woodfield Lexus provides excellent customer service.
Woodfield Lexus provides excellent customer service. Victorino took such great care of me. I will always come back to Woodfield Lexus. Arlington Lexus provides terrible customer service that’s why I went back to Woodfield Lexus. Unfortunately when I bought my car Woodfield did not have any in stock that’s why I ended up at Arlington. Arlington did service on my car that was not needed and charged me for it. Plus their customer service lacks.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts, Erika! We will continue to do our best in assisting you with your Lexus needs.
From start to finish, Tammy was courteous, helpful, and
From start to finish, Tammy was courteous, helpful, and punctual. The wait time to service my vehicle was extremely reasonable.
From start to finish, Tammy was courteous, helpful, and
From start to finish, Tammy was courteous, helpful, and punctual. The wait time to service my vehicle was extremely reasonable.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for allowing us to assist with your service needs. We remain committed to keeping your vehicle in pristine running condition. Your feedback means a great deal to us, and we truly appreciate your continued support.
Every person I've dealt with in service has been
Every person I've dealt with in service has been terrific. Waiting area is clean and comfortable.
Every person I've dealt with in service has been
Every person I've dealt with in service has been terrific. Waiting area is clean and comfortable.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing. Your support is truly appreciated!
Dan was fantastic to work with from start to finish!
Dan was fantastic to work with from start to finish! He was professional, approachable, and never pushy, which made the car-buying process incredibly smooth and stress-free. Caryn, the finance manager, was equally amazing—knowledgeable, super friendly, and took the time to walk me through all the financing options without ever being pushy about add-ons. Together, they made the entire experience easy, transparent, and enjoyable. Highly recommend working with this team!
Dan was fantastic to work with from start to finish!
Dan was fantastic to work with from start to finish! He was professional, approachable, and never pushy, which made the car-buying process incredibly smooth and stress-free. Caryn, the finance manager, was equally amazing—knowledgeable, super friendly, and took the time to walk me through all the financing options without ever being pushy about add-ons. Together, they made the entire experience easy, transparent, and enjoyable. Highly recommend working with this team!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you again for your purchase and for taking the time to leave such a wonderful 5-star review. It was truly our pleasure assisting you, and we’re thrilled to hear that you had a great experience. If there’s anything you need moving forward, please don’t hesitate to reach out—we’re always here to help. We hope you're enjoying your new car and wish you many happy miles ahead!
I was very impressed with our salesman, Paul.
I was very impressed with our salesman, Paul. I’m hoping to hear when I can bring the car in for the first oil change. Thank you.
I was very impressed with our salesman, Paul.
I was very impressed with our salesman, Paul. I’m hoping to hear when I can bring the car in for the first oil change. Thank you.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you once again for your purchase — we hope you're thoroughly enjoying your new Lexus! Our service team will be reaching out soon to schedule your first visit. Your vehicle is equipped to notify you when service is due, but if you don’t hear from us or if you'd like to schedule sooner, please feel free to contact our service department directly. We look forward to supporting all your Lexus needs in the future and are here to ensure your ownership experience is nothing short of exceptional.
I’ve purchased several card from Woodfield Lexus and I’m
I’ve purchased several card from Woodfield Lexus and I’m always pleased with the sales staff and service department.
I’ve purchased several card from Woodfield Lexus and I’m
I’ve purchased several card from Woodfield Lexus and I’m always pleased with the sales staff and service department.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It’s always our pleasure to assist you with your Lexus needs! Thank you once again — we hope you're enjoying your new vehicle and wish you many happy miles ahead!
I was in the market for a new car and wanted specific
I was in the market for a new car and wanted specific features. I called several dealers, most told me, “That’s a hard car to find,” and tried to get me to buy a car that didn’t match my wish list. Dan was the only dealer who said, “I can make that happen!” and came through for me. He is honest and supportive - exactly what you would want from a car salesman. Thank you, Dan!
I was in the market for a new car and wanted specific
I was in the market for a new car and wanted specific features. I called several dealers, most told me, “That’s a hard car to find,” and tried to get me to buy a car that didn’t match my wish list. Dan was the only dealer who said, “I can make that happen!” and came through for me. He is honest and supportive - exactly what you would want from a car salesman. Thank you, Dan!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re so glad we were able to help you find the perfect car! We look forward to supporting you with all your Lexus needs moving forward. Thank you again — we hope you're enjoying your new vehicle and wish you many happy miles ahead!
Dan went above and beyond from my initial contact to the
Dan went above and beyond from my initial contact to the delivery of our new vehicle. Dan has helped us through a number of transactions over the years, and I do not hesitate to recommend him highly to all our friends, family and clients. Everyone at Woodfield Lexus is top notch and they have assembled a great team. If you need a new Lexus, contact Dan Rosen!
Dan went above and beyond from my initial contact to the
Dan went above and beyond from my initial contact to the delivery of our new vehicle. Dan has helped us through a number of transactions over the years, and I do not hesitate to recommend him highly to all our friends, family and clients. Everyone at Woodfield Lexus is top notch and they have assembled a great team. If you need a new Lexus, contact Dan Rosen!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was truly our pleasure assisting you with your purchase, Eric. Thank you once again for choosing us, and for taking the time to leave such a wonderful review. We hope you're thoroughly enjoying your new car and wish you many happy miles ahead. If you have any questions or need anything at all, please don’t hesitate to reach out — we're always here for you.