Fred Beans Chevrolet of Doylestown

We had a fantastic experience with Bruce. He was able to get us a great deal. He was not at all pushy and seemed to genuinely want us to walk out of your dealership with a price we we happy with. We did!

Not only was the sales process friendly and no-pressure, but I sincerely felt that the sales staff was more interested in placing me in the vehicle that I really wanted rather than foisting something close and immediately available for a quick payment. Instead, they advocated waiting until what I had come in looking for was available, and I'm so happy they did. The car is fantastic and I take more joy in driving than ever.

I am writing a final follow up to my last review. I was contacted by the General Manager Mark Donahue. He was genuinely concerned about the issues that I had experienced. He promptly put the right people in touch with me including the parts manager Andrew Miller from their Nissan store. They both stayed on top of the matter to make sure it was entirely taken care of. This was more consistent with my original interaction with their dealership. There will always be potential for problems with any kind of purchase. It is how they are handled that matters. I would not hesitate to do business with them in the future. Thanks again Guys.

I take back my Aug 5th review below. Horrible follow up service. Actually, just plain non-existent service. I purchased a used truck in August 2012. Everything seemed to go well. I even wrote a nice review for them which I never do. They agreed to help me get a few minor parts that it needed when I bought it through their parts dept. Unfortunately, that never happened. Since then the salesman has flat out ignored every voice-mail, email, and a message left with another salesperson for him (so he must still be there). I also ran into another issue with the registration that I asked for help with and got not response. I am shocked at this because it makes no sense so I send one last email to my parts dept contact and CC'd the general manager and the used car manager. NOTHING. No reply at all from anyone. No one can be bothered with this. Never would have expected this. Its now December 20th and the local DMV messenger service just got my registration issue resolved today- it was pretty irritating. That's what prompted this follow up review. I realize everyone is busy but really? What about doing the right thing?

When you're looking for used cars you come across all kinds of "dealers". More often than not I find most of them uncomfortable and questionable at best. On the other hand these guys were professional and respectful from the start. Attitude like this starts at the top and it says a lot. I wouldn't hesitate to go back. Nice & easy experience. Thanks again.

My wife and I bought a 2012 Chevy Traverse. We had several questions regarding the car, and the knowledgable salesman Andrew Cohen answered them all. I never felt pressured in buying the car, as Andrew really worked with us. He went as far as getting the exact model and specifications we wanted from another dealer. Everyone at Fred Beans was great and welcoming. We went to the dealership 3 straight days with our 1 year old, and all the sales reps, managers, etc. were extremely nice to hear, giving her balloons, popsicles. They even ahd a children's play area. I definitely recommend Fred Beans, and plan on buying my next car from there in a few years.

Great experience shopping for a used car. Everyone was helpful and friendly. Im very satisfied with my new purchase and would return and recommend Fred Beans.