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INFINITI of Scottsdale

(741 reviews)
Visit INFINITI of Scottsdale
Sales hours: 10:00am to 6:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 10:00am–6:00pm Closed
2023 state dealer award
View 8 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (480) 389-2396 (480) 389-2396
Used (480) 389-2402 (480) 389-2402
Service (480) 389-3463 (480) 389-3463

Reviews

(741 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Scottsdale from DealerRater.

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Absolutely amazing service. I took my QX50 in for the...

Absolutely amazing service. I took my QX50 in for the 15000 mile service and the whole experience was great. Matt Delvecchio was absolutely terrific, very professional and super nice. Overall a super easy and outstanding experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us, Merritt!

Everyone really great to work with. John was friendly and...

Everyone really great to work with. John was friendly and attentive. Got me what I was looking for. I would definitely recommend this dealership. See John for sure!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review, Kathy!

Quick and easy process. They make it very smooth to get...

Quick and easy process. They make it very smooth to get out of an old vehicle and into a new one. Overall good time all around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our reputation is one of our top priorities. Your positive review is what we are always striving for, Kyle!

I cannot say enough great things about Courtney. She is a...

I cannot say enough great things about Courtney. She is a master at her craft! Whether you are purchasing a vehicle or an extended warranty from her, she makes the process stress free and enjoyable. She is smart, funny and kind! Kudos Infiniti of Scottsdale for retaining such a truly first-rate Finance Manager!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback!

I was very pleased with my experience! I would return to...

I was very pleased with my experience! I would return to lease another car. Everyone was very helpful. The whole transaction took less than 2 hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you from all of us here at Peoria Nissan!

This is absolutely a wonderful dealership to work with....

This is absolutely a wonderful dealership to work with. Tinasche in Sales and Juan in Service were absolutely awesome and helped me out with my inquiries and getting me back onto the road. These people will absolutely go out of their way to make sure that you're happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

Keifer and Courtney were awesome. They were very friendly...

Keifer and Courtney were awesome. They were very friendly and helpful. They answered all of our questions and made buying a new car a pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

I have to say one of the best experiences i have ever had...

I have to say one of the best experiences i have ever had at a car dealership, very professional, personable. Everyone i had contact with was truly helpful. Highly recommended this is the dealership to go to buy a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

Got the car we wanted at the right price. Tinasche and...

Got the car we wanted at the right price. Tinasche and Courtney were great. Process took over 4 hours but our daughter loves the car so it was all good

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback! We are sorry to hear the process took a little longer than you had anticipated. However, we're thrilled to hear how much your daughter loves her Infiniti!

Consumer response

Very happy with the car we got and the service received. Very long process but worth the wait. Daughter loves her Infiniti

Everyone at the dealership is great! From the sales...

Everyone at the dealership is great! From the sales people to the General Manager to Finance. We had a pleasant interaction with everyone and felt valued as a customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.