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INFINITI of Scottsdale

(741 reviews)
Visit INFINITI of Scottsdale
Sales hours: 10:00am to 6:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 10:00am–6:00pm Closed
2023 state dealer award
View 8 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (480) 389-2396 (480) 389-2396
Used (480) 389-2402 (480) 389-2402
Service (480) 389-3463 (480) 389-3463

Reviews

(741 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Scottsdale from DealerRater.

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We worked with Tinasche Mutema. Great experience....

We worked with Tinasche Mutema. Great experience. Dealership very clean. Tinasche very personable and very informative. Sales manager worked with us and Got us the deal we wanted. Very good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

I was very impressed these people were easy to work with...

I was very impressed these people were easy to work with and no problems at all everything was right on time they went out of their way for me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you from all of us here at INFINITI of Scottsdale!

All aspects as usual. They continue to go above and...

All aspects as usual. They continue to go above and beyond and would recommend to all my friends. Very efficient and professional to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

Jason was great in helping us purchase our QX80. He made...

Jason was great in helping us purchase our QX80. He made multiple accommodations to make us feel comfortable in COVID times, including sending videos of vehicles, multiple searches for various specs and driving to our house for both a test drive and delivery of our new vehicle. Jason was very attentive and answered all our questions. This was one of the easiest car purchases we have ever made.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Allison, thank you for your positive review!

Great New Car Purchase at Infiniti of Scottsdale

I worked with James Bakalar to purchase a new Infiniti QX50. The process with fairly quick and smooth. James took the time to find out exactly what I wanted and made the negotiation process painless. I felt that I got the car I wanted at a reasonable price. I am ecstatic about my purchase and would definitely recommend working with Infiniti of Scottsdale!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Our reputation is one of our top priorities. Your positive review is what we are always striving for, Jared!

I wish to thank Infinity of Scottsdale for such a...

I wish to thank Infinity of Scottsdale for such a pleasurable buying experience. Everyone was professional from scheduling an appointment to demonstrating the vehicle during the test drive, to negotiating a fair deal. I wish to thank the sales manager Tony Swafford for making the transaction happen and helping at every turn. Respectfully Submitted, Steve P., Las Vegas, Nevada

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Steve, thank you from all of us here at INFINITI of Scottsdale!

Candi was great ! Found us the exact car we were looking...

Candi was great ! Found us the exact car we were looking for and she was easy to work with . Also did a great follow-up .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback!

Had the car I wanted and made a great deal. Happy with...

Had the car I wanted and made a great deal. Happy with the sales process, process could have been a little quicker but they were busy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

Bought a new QX80 from out of sate

Had a great salesman Jason- very low pressure and easy to work with. Would highly recommend to others. This is our second QX80- we've never had an issue with our Infiniti. They drive like a dream.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your positive review!

We traded in our Infiniti. We have had a good experience...

We traded in our Infiniti. We have had a good experience with service and wanted a car with lower mileage. Sales department was able to meet our needs so we purchased a new car.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review!