Reviews
Sold a pre-owned lemon
We were sold a vehicle that should not have been allowed to be on the road. This vehicle has known dangerous technology. It looked great and drove good for the first 100 miles.
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Jeanne, for your feedback. Our team would like to speak with you so that we can address your concerns. At your earliest convenience, please contact Kris Schatzberg, our General Manager, at 480-941-0055.
What makes Infiniti of Scottsdale the BEST and ONLY place...
What makes Infiniti of Scottsdale the BEST and ONLY place to purchase a car are the people that work there . They are 100% dedicated and will go far beyond their way to help you and make the process of buying a car a Great and Easy experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive feedback!
This is the second car I have purchased from Scottsdale...
This is the second car I have purchased from Scottsdale Infinity, both times I was treated with respect and James was very helpful a great dealership would send friends there
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive review!
Before buying or leasing vehicle, check for the promised...
Before buying or leasing vehicle, check for the promised features directly tied with the VIN number. I am utterly disappointed to find out the highlight feature promised was missing from my vehicle after it was delivered. Even Though the Lease manager insisted the feature would be active in a matter of days after vehicle was delivered, it turned out to be untrue.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Amir and Candi were very helpful getting me into the...
Amir and Candi were very helpful getting me into the exact vehicle I wanted at the price and lease term I requested as well. Made the entire process as easy and painless as possible.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive feedback!
Thanks to Tinache, Tony, Courtney & James for going above...
Thanks to Tinache, Tony, Courtney & James for going above our expectations buying our new vehicle. Our 3rd purchase, will be back. Michael McCord . Thanks again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your positive feedback!
Tinasche was very helpful with my purchase. He got me the...
Tinasche was very helpful with my purchase. He got me the vehicle I wanted in the price range I was looking for. He and Infiniti of Scottsdale provided great service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your positive feedback!
Thank you for your positive review!
Great experience from beginning to end. Very professional...
Great experience from beginning to end. Very professional with no high pressure tactics. This is my second Infiniti purchase through Infiniti of Scottsdale. I highly recommend them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
the place to get an Infiniti in the post-pandemic era
Want an Infiniti in the post-pandemic era? Contact Scottsdale. I was not hunting for an Infiniti car before I happened to test drive one. That experience convinced me of the power and safety of Infiniti, so I started to shop in the local market. The problem is, as an individual worried about COVID-19 early since February, and currently working on a computer science research project related to it, I am super concerned about visiting a local store. It’s lucky to have Infiniti of Scottsdale. I understand it is hard to trust people online, but if you respect others, I believe they will do so as well. The website, emails, demo videos, are super helpful before I decided to have the final visit. Though I am not a native speaker, they have unlimited patience to communicate with me especially James, thanks again! Also, I felt safe and comfortable as walked into the door. Nice and clean, masks on. They helped with my concerns and sanitized the car again before I got the girl home. You can easily find more technical details about Infiniti and this store from other reviews, but I just want to say, based on my own experience, this place is trustful in the post-pandemic era. My best wishes, everyone on this Mother Earth with infinite possibilities, live long and prosper.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
Always take care of my Infiniti
Andy Morgan and Kris Schatzberg at the dealership are always great to work with and have always taken care of my Infiniti and I highly recommend letting them maintain your car and when buying my next Infiniti, I know I am going to Infiniti of Scottsdale!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your positive feedback!
