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INFINITI of Scottsdale

(741 reviews)
Visit INFINITI of Scottsdale
Sales hours: 10:00am to 6:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 10:00am–6:00pm Closed
2023 state dealer award
View 8 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (480) 389-2396 (480) 389-2396
Used (480) 389-2402 (480) 389-2402
Service (480) 389-3463 (480) 389-3463

Reviews

(741 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Scottsdale from DealerRater.

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This is my 2nd Infiniti that I have leased from Infiniti...

This is my 2nd Infiniti that I have leased from Infiniti of Scottsdale. They worked with me both times to get me a good deal. The service is excellent there as well. Very pleased with the whole experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback!

everyone from the salesperson, manager and finance person...

everyone from the salesperson, manager and finance person were very informative and not high pressure. Just what we were looking for! Everyone at the dealership was very friendly and a pleasure to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback!

Gotta say I’m very happy with the customer service...

Gotta say I’m very happy with the customer service Stanley provides at Infinitiofscottsdale. I’m aesthetic with my new Infiniti Q50. Again thanks a lot

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

Very nice experience

Working with the staff was very relaxing. They were not pushy or aggressive or trying to force anything on us. Overall they did an awesome job, and worked with my wife and I to get the deal that we wanted! Highly Recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

Stanley was very helpful and easy to work with as was the...

Stanley was very helpful and easy to work with as was the manager, Lee. The dealership is beautiful and has plenty of inventory to choose from. This is my second purchase here. Their service department is also excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

We had the best experience, it was so easy and great...

We had the best experience, it was so easy and great customer service ! I couldn’t be happier with my car. Thankyou to Kris and Stacy !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you from all of us here at INFINITI of Scottsdale! We are so glad you had a positive experience!

It was quick and easy experience. Lee and Perry delivered...

It was quick and easy experience. Lee and Perry delivered a great experience. We would return in the future when we are looking for next vehicle to purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback! We love to know our team is providing our customers with great service!

Third car from this dealership since 2001.Two new,one...

Third car from this dealership since 2001.Two new,one previously owned. Sales and service have always been first rate.Terry Taylor made the purchase process as easy as it can be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

We have used this dealership for years...I believe this...

We have used this dealership for years...I believe this is the fifth car we have purchased from them. They are always fun to work with and make the buying process easy and pleasant!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our reputation is one of our top priorities. Your positive review is what we are always striving for, Cathyu!

I had a Infiniti fx35 and Juan was my service advisor. I...

I had a Infiniti fx35 and Juan was my service advisor. I no longer go to Infiniti for service because I traded my car for a Cheverolet 2500 HD. I wish I could have Juan as my Chevrolet advisor. I miss the great customer service we received and his great attitude. I would definitely recommend taking your Infiniti for service. Juan or Corey they are great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a positive review, M.!