New 855-867-5076 Dealer Website
Used 855-861-0128 Email Dealer
Service 866-249-0549

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Reviews

Average Ratings

4.0
Average based on 21 reviews.
  • Great folks

    After a rough start at a few other dealers these people made my daughter's first buying experience the best. Transparent, nice people. They were f...


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    After a rough start at a few other dealers these people made my daughter's first buying experience the best. Transparent, nice people. They were finding her ways to save money.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Never answered

    Sent a couple of to them,they never sent a response. Can't sell cars that way.

    Dealer Response

    Hello Terry, this is Phil Mattingly with Pearson Ford. We appreciate your feedback and apologize for the trouble you have had getting information ...


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    Sent a couple of to them,they never sent a response. Can't sell cars that way.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Hello Terry, this is Phil Mattingly with Pearson Ford. We appreciate your feedback and apologize for the trouble you have had getting information from us! It appears our Internet Sales Manager has tried to reach out to you several times, but it is possible we have the wrong contact information on file. If you would like to send over some updated contact information we would love the opportunity to help in your search for a new vehicle! Thank you again for your feedback.


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  • A very pleasant experience

    Jay did a phenomenal job presenting me with options and discussing which of them made the most sense for my situation. It was a fun and efficient ...


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    Jay did a phenomenal job presenting me with options and discussing which of them made the most sense for my situation. It was a fun and efficient car buying experience with him, and I felt well taken care of as his customer.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Quick at getting the deal done.

    Nice Sales personal. Seemed to have an issue with purchasing for my daughter with no loan but were able to get the sale. Price was a little high b...


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    Nice Sales personal. Seemed to have an issue with purchasing for my daughter with no loan but were able to get the sale. Price was a little high but when you find the right vehicle at the right time, you cannot go wrong.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Poor customer service

    Salesperson became defensive and appeared irritated that he was not going to make a sale. Lack of knowledge of vehicle I was interested in. All he...


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    Salesperson became defensive and appeared irritated that he was not going to make a sale. Lack of knowledge of vehicle I was interested in. All he could say is that Fords are better than Chevy and since Fords are better, they will cost more. I will not go back. I will try another Ford dealership for my questions as I look for a new vehicle. While sitting in the dealership, other staff sat at desk with heads burried in computers. No smiles or greating as you receive at other dealerships. Maybe everyone there was having a bad day on the day I chose to visit.... I will buy in the next couple months, they lost a potential sale.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • They went the extra mile in the rain

    My entire family has bought nothing but Fords for years from different dealers around Indianapolis and Greenfield. We had never been to Pearson Fo...


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    My entire family has bought nothing but Fords for years from different dealers around Indianapolis and Greenfield. We had never been to Pearson Ford until we were referred by a family friend. I came in on a rainy Saturday and the salesperson and manager spent over 3 hours in the rain with me. I made a decision over the weekend and came back on Monday and purchased a new truck. These people are best Ford dealership around. Reggie, Ben, and Michael are wonderful. The only thing that i'm disappointed about is that I waited so long to try them out.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Experience

    I submitted my information to several dealers and Katrina was the only Salesperson that actually called my back. I could tell that she was New but...


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    I submitted my information to several dealers and Katrina was the only Salesperson that actually called my back. I could tell that she was New but she answered all of my questions and was extremely nice. I set out to by a Used SUV but it made so much sense to buy a New SUV. My first New Car! I highly recommend this dealership. I really enjoyed Evan. He spent 20 minutes with me going over the technology in my Escape. Everybody was great. Thank you

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • We worked with a Manager!

    We came in to Pearson Ford to purchase a "non-ford" product and the experience could not have been any better. Our Salesperson was with another cu...


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    We came in to Pearson Ford to purchase a "non-ford" product and the experience could not have been any better. Our Salesperson was with another customer so one of the Manager's Don helped us. He was extremely transparent and that is what we needed. Michael was great in finance and we will be back for a truck.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great place to buy !!!

    Purchased a new explorer ... Went in told them what I wanted and for how much . Took a few days to find the right vehicle for the price I wanted !...


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    Purchased a new explorer ... Went in told them what I wanted and for how much . Took a few days to find the right vehicle for the price I wanted !! I went to probably around seven or eight dealerships and they could not get me within seventy dollars of the payment I wanted .. Jay Coyle worked every day to find what I wanted and he did !! If you ever visit Pearson ask for Jay !! He will do everything it takes to make you happy !! I was a pain for him to deal with and he kept going until I was satisfied! Being a family of five we want what we want and were very satisfied !

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent to deal with

    We had an uncommon vehicle we were looking for, a used Chevy Equinox with a V6. We live in Champaign, IL and so we had to look far and wide to fin...


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    We had an uncommon vehicle we were looking for, a used Chevy Equinox with a V6. We live in Champaign, IL and so we had to look far and wide to find one. We found one at Pearson Ford. We made contact with our salesman. He was very easy to work with and was accomodating in setting up times to meet. Once we made the drive there, our salesman made us feel at home even though it was a busy Saturday. He gave us freedom to test drive our vehicle and time to decide. Once we had decided to buy, our salesman got Don the used car manager involved. Don knew that we had made a long drive specifically for this vehicle. He cut right to the chase and gave the best offer he could. He showed us the profit he would make. We felt he was more than fair. Once the agreement was made, the staff helped us with the paperwork and the process of getting out the door was smooth and quick.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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