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2014 state dealer award
View 2 awards
2014 state dealer award
2020 consumer dealer award

Reviews

(604 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Tustin Acura from DealerRater.

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Taken care of

Service department was top notch. I got a loaner and they even put gas in it before I drove away. I was told what was going to happen with my car, when it would be ready that afternoon. Courteous, efficient, professional. So glad I found DCH Tustin Acura, I will be back for all my service needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always Great!

Kyle takes care of things! Always great experiences in service department! With recall it was super busy, but I was able to use rental smoothly. Able to have service a&recall work done in one day. LOVE THE CAR WASH

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Acura MDX 2019 3 Year

Fantastic help from start to finish and very patient. It was helpful to talk through several options so I had as much information as possible to make a decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thankful

As long time customers we are thankful for Richard and his personal attention and care. He works hard to keep us happy...good service, quick and attentive, loaner cars, best deals etc. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service department!

All service department staff were amazing and professional. Dary Chum was courteous and super friendly! Purchased my Acura from DCH and continues to get my vehicle serviced here. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Satisfied

Dary Chum was on top of things making sure I was taken care of. I’m a first time customer here and will come back for sure. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Amazing service!

Everyone at DCH Tustin Acura was amazing. This is a generous and friendly dealership. I highly recommending going here for your next Acura or service call.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Totally Satisfied

This dealership has the best service staff I have ever encountered. I thank you guys for the special service that you have always displayed. THANK YOU!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

First Oil Change & Inspection on my 2019 RDX

I appreciated the efficiency in scheduling my appointment on-line or by phone. I was given a specific time and this eliminated any wait time. I waited at the Dealer for less than 2 hours. The dealership provides, bottled water, fresh grounded coffee and granola bars. I also used their individual charging stations. The have tv and a good selection of magazines. They explained and gave me both a hard copy and e-mail concerning the maintenance results and went over it and answered all of my questions. I recommended this dealership to my neighbor.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The best

The service department is always helpful friendly and never pressuring. I always feel comfortable going there. They’ve been keeping my 2008 Acura TSX going for over 225,000 miles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.