Reviews
Check engine light
My check engine light went on. I have taken the car to the dealer as long as I have owned it. The engine needed several procedures done. I saved time and money by having things done while they were already servicing the same area of the engine.
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 
The service manger is great and advisor Dary is terrific!
I recently had trouble with my brakes and the service manger and Dary were wonderful This time by car battery died and Dary got the service done quickly and my car washed while I waited I think Acura needs to find out why my car battery dies every two years???? The last battery was covered by my warranty this one was not?
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 
Each and Every Employee is fantastic!!!!
The friendliest service team and helpful each and every time I bring my car in.....Thank you!!!! I know my car will be serviced with the utmost care!!
- Customer service 5.0
 - Buying process —
 - Quality of repair 5.0
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 
Beyond expectations
The service at this location is fantastic and friendly. The service representative, Chum, Damradary, went beyond what I felt he needed to do and made the best service experience. I would like to thank him and the rest of the employees at DCH Tustin for a good experience. Thanks again.
- Customer service 4.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 
Great Service from George Rodriguez
Although I don't know them all by name, the entire staff is friendly and very helpful. Mr. George Rodriguez provided me with regular updates on the status of my service request and the went the extra miles to ensure my service covered everything I needed even suggesting service I hadn't thought of and/or letting me know what I didn't need at this time. I've worked with Mr. Rodriguez in the past and his dedication and esprit de corps have not wavered.
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 
service
great customer service. George was great to work with. Issues dealt with. Car ready when promised and all work done. Would recommend him to others
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 
Caring, Thorough and Knowledgeable
My wonderful Sales Manager Kenny Nguyen introduced me to Dary Chum and they both address my issues and got me in and out and took care of my issue in 24 hours.
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 
Very helpful
Cynda and other team members were attentive to my needs. They were very courteous and did not pressure me. I had a pleasant experience purchasing the vehicle.
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a new car
 
Great Customer Service
I receive consistently great customer service, and my last visit was no exception. George Rodriguez explained everything clearly and was very courteous. I will continue to take my car for service to this location.
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 
Great service
George always goes out of his way to make his customers feel comfortable and safe. He goes beyond what is expected in a service department representative. The entire staff and Manager always is friendly and extremely helpful. I will continue to own Acuras because of their amazing services.
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 
