DCH Tustin Acura

Service for change right rear tire. Excellent service, best price, very friendly, and very professional. Will return here for all future services and schedule maintanance.

I recently bought an Acura RDX from DCH Tustin. I had contacted several dealers online and got the best quote from DCH. I dealt with their Internet Sales Manager, Sarun Pho, over emails and phone regarding various details concerning the availability of the car and the configuration I wanted. Sarun was very courteous, professional and responsive to my inquiries. After we had determined DCH had the exact car I wanted, I came in to look at it. At that time, because Sarun was busy, one of her colleagues, Hani (spelling?) gave me a test drive. I had driven the car before but Hani was able to point out to me some additional features and benefits in a short time. He was very courteous and friendly, never pushy. The next day, I came in to buy the car. Sarun picked me up at my home to drive me to the dealership and helped me navigate through the purchase paperwork quickly as I was pressed for time. By the time I finished the paperwork, the car was prepped and ready. Sarun gave me a walk-through, showed me all the electronic settings and I drove off. DCH has since called me a couple of times to see if everything is OK with the car and whether I had any questions. In summary, if you want good pricing, professional service and a hassle-free buying experience, go to DCH Tustin.

Everyone I had interraction with in the service dept was friendly,courteous, and efficient. Services rendered were done so in timely manner and with clear explanation.

Staff was very friendly, and the process to get into my new car was extremely easy. Sam McIntyre was the best to work with, he went above and beyond to make sure I was satisfied with my new car. I will definitely come back here for my next car.

Sam is friendly, knowledgeable and easy-going. Not once did we feel any pressure from him; in fact, Sam went the extra mile for us in more ways than one, and always with a smile on his face. We didn't know this until later, but Sam came in on his day off to complete the transaction. He stayed with us through the evening until the car was detailed and ready for us to take home. It is that personal touch and care from Sam that made our experience with DCH Tustin world class. Sam made our car buying experience pleasant and enjoyable. We felt in great hands with Sam.

Most pleasant car purchase experience with Tom. Would definitely come back to purchase another vehicle here. Tom was very good and quoted me a very fair price for a 2014 MDX. He was not pushy like other salesman we've encountered.

I have been going to this dealer since we bought a 2003 Acura MDX and later on a 2006 Acura RL. I find their service personnel very professional, trustworthy and honest to deal with. Even though it is no longer convenient due to my workplace location, I still take it there because I know I will be satisfied with the work.

Friendly and open staff. My service consultant, Richard Neilson, was particularly helpful and instantly connected my "driver 2" cell phone to blue tooth (which I wasn't able to do without messing up my wife's connection). Although the time it took to complete the service was longer than expected, Richard updated me to keep me in the loop. Having free water in the waiting area is a plus. Without question, if I were to purchase another Acura or get my mine serviced again, it would be from DCH Tustin Acura . . . I like the friendliness and the competitive price for routine maintenance -- they give me the confidence that the work will be done correctly at a reasonable price. (I am a 3-time Lexus guy prior to purchasing my 2012 Acura . . . I no longer take my Lexus to Lexus for service, because they gouge you with pricing and are not as reliable with service as I have experienced at DCH Tustin Acura.)

Internet shopping for new Acura and DCH Tustin offers the lowest price of all at start. No haggle. Only the problem that DCH Tustin does not have the color I want. Sam McIntyre at DCH Tustin asked his GM to get the color for me in a week. Thank you Sam. The DCH Tustin team (Patrick Brizuela, Greg Phelps, Miguel) helped me to complete buying process in hours. This is not my first time buying car but my first time to meet honest people. I impressed. Overall, I recommend DCH Tustin Acura to other car buyer.

Internet Shopping for new Acura and DCH Tustin Acura offers the lowest price of all but don't have the color I want. Sam McIntyre asked his GM to get the color I want in a week. Sam called me when the car has arrived and the DCH Tustin Acura team (Patrick Brizuela, Greg Phelps, Miguel) kindly helped me through buying process in hours. This is not my first time to buy new car this way but this is my first time to deal with honest people at very early start. This impresses me. Thank you Sam. Overall, I like DCH Tustin Acura and the the way selling car team deal with customer. At this time, I'd recommend DCH Tustin Acura to car buyers. Please keep up the good work and hope to buy another Acura from DCH Tustin Acura next year(s).