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Kenny Thomas' Olathe Toyota

(596 reviews)
Visit Kenny Thomas' Olathe Toyota
Sales hours: 11:00am to 5:00pm
Service hours: 10:00am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–8:00pm 7:00am–8:00pm
Wednesday 9:00am–8:00pm 7:00am–8:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm 10:00am–4:00pm
2018 state dealer award
View 4 awards
2018 state dealer award 2015 state dealer award
2018 consumer dealer award 2015 consumer dealer award

Reviews

(596 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kenny Thomas' Olathe Toyota from DealerRater.

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Best experience ever

The staff was awesome. The salesman, James, was both knowledgeable and very friendly. I could not have asked for a better experience. Scott Crume worked very hard to get us what we wanted and last night we drove away with a 2014 Toyota Tacoma. Dawn was excellent. She told us all about the buttons and the touch screen. She even connected my phone for me. This is the best dealership that we have ever been to. I highly recommend anyone looking for a car or truck to go here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Dealership

We have bought three cars now from Kenny Thomas Olathe Toyota and will not go anywhere else! We have always worked with Shannon Merkel. She is beyond awesome! She is never pushy or puts any pressure on you. She works hard to get you the very best deal she can. She is so pleasant to work with and makes the car buying experience a great one! We ask for Shannon every time and will continue to buy cars from her for years to come! Besides being so great to work with, she also really knows her cars. She is very knowledge and can answer any of your questions! We highly recommend Olathe Toyota and Shannon Merkel! Joe and Laura DeLargy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Kind and Helpful

Kendall and Joji were the salesmen we worked with. They were both knowledgeable about the Prius C and worked with us to get us the one we wanted. The negotiations were quick and relatively painless. We are very satisfied with the vehicle and the experience. We will recommend this dealership to our family and friends . James and Linda Blecher

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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2 people out of 2 found this review helpful.

Sales Organization

We had a wonderful experience in dealing with both Shannon Merkel, and Kendall Kile. I will first address my thoughts on Shannon. I met Shannon 13 years ago when looking to purchase a car. She took the time to listen to what I wanted and offered me several options. At the time I was not sold on a Camry but was sold on her. I did not buy a Toyota and felt guilty that I did not buy a car from her. Over the years Shannon has stayed in touch with me and it finally paid off for her. In the past three months we have purchased a 2014 Toyota Avalon, and a 2014 Toyota Camry. On both of these purchases we not only worked with Shannon but with Kendall Kile too. We found that Kendall is so much like Shannon. He listens and follows up just like she does. I can recommend that if anyone is looking to buy, or lease a car that they deal with either Shannon or Kendall. One last comment. This is the third time we have purchased or leased a car from Kenny Thomas. We have found everyone pleasant to deal with. Greg K Olathe, Kansas

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
3 people out of 3 found this review helpful.

Easy to work with!

Kendall and the staff were friendly and courteous. Worked with us to get us the vehicle and the price we could manage. Would buy from them again. We're excited to start enjoying our minivan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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2 people out of 2 found this review helpful.

No Pressure!!!!!!

Kendall Kile was our Sales Consultant. Very Professional, Knowlegable and very pleasant to deal with. If you like "no pressure" This is the consultant for you. Love the new Rav4...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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2 people out of 2 found this review helpful.

Best experience purchasing a car

We drove there from Topeka because they were the only Toyota dealership opened on a Sunday. Luckily, I got the best salesman ever, Mario Rodriguez. I knew what I wanted and he found it for me perfectly. He was not pushy but was understanding, willing to explain everything and I never felt rushed or forced into anything. Awesome experience with him. Next time I need a car I'm returning to Mario. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Would highly recommend

We had a good experience with Olathe Toyota and salesman Mario Rodriguez. He was not pushy and in the end we got a good deal. Very pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

A dream come true!

We scoured the country for a 2014 Toyota FJ, Ultimate edition, and Olathe Toyota made our dream come true. Bob Tucker was fantastic and keep me informed during the entire process. I would highly recommend Bob and the rest of the staff at Olathe Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

A great experience!

I found a beautiful Acura RDX on line at Olathe Toyata. I drove from Topeka to take a look at it, if it was something I liked my husband and I would return to purchase. I got directions from Kendall Kile and met him at the dealership. We took the car for a test drive and I loved it! Kendall was really helpful and never felt that I had to buy right now or it would be too late. That's the thing I hate about buying a car-that pressure. Kendall and my husband negotiated a price with a trade in over the phone. It took a few phone calls but Kendall was very understanding through the process. Kendall is a great person to work with! He didn't push or rush me, Thank-you for a great car buying experience!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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2 people out of 2 found this review helpful.