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Kenny Thomas' Olathe Toyota

(596 reviews)
Visit Kenny Thomas' Olathe Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 8:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–8:00pm 7:00am–8:00pm
Wednesday 9:00am–8:00pm 7:00am–8:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm 10:00am–4:00pm
2018 state dealer award
View 4 awards
2018 state dealer award 2015 state dealer award
2018 consumer dealer award 2015 consumer dealer award

Reviews

(596 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kenny Thomas' Olathe Toyota from DealerRater.

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This was our first time shopping for a Toyota vehicle. ...

This was our first time shopping for a Toyota vehicle. The experience was nothing but a incredible from the time we pulled onto the lot and exited in my new Corolla. Everyone was very nice, positive and fun to work with. When my wife is ready for a new car we will definitely give Pam Wells a call.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great salesman.

Gary was a fabulous salesman! He gave me a wonderful deal on my new car! He was quick to the point, honest and someone I knew I could trust! He worked with me on a very short time frame and all around my schedule! My first visit to Olathe Toyota was last Thursday and drove my car home 7 days later, today! I am absolutely in love with my beautiful reliable corolla!! Thanks Gary I'll be back!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

When i drove up to the facility I was promptly greeted...

When i drove up to the facility I was promptly greeted warmly by Mr. Alberty who was waiting outside. He came up and asked how he can help me and led me just where I needed to go. The Used cars. I let him know my budget and he was respectful of it which made me feel comfortable. Unlike other places i have been that tried to get me to spend more than i could afford. He Told me the safety information on the 2 cars that i was interested in and let me know how they compare which was a big thing for me seeing as it is my main transportation and i have children. He was quick to let me test drive the vehicle to make sure i liked it. And kept everything easy for me to understand. Which has also been and issue in my past car buying experiences. After the test drive he assured me that he would do everything we could to make sure i could get the best deal and he did. I was able to get the 1.9% with ZERO down. I didn't have my husband with me so i was doing this all my own and he knew i was a little unsure about some of the paperwork. He explained everything where i could understand it and made me feel very comfortable. We chatted about out families and places we have been on vacation. It was very welcoming, and i enjoyed the engaging conversation . . I didn't feel like he was trying to make a commission i felt he was genuine in making sure i had the safest care that would be best suited for my needs ,price range, and lifestyle. I would definitely come back to Toyota and ask for Mr. Alberty. In the end i felt welcomed and confident in my purchase with Toyota and the extra bonus THE LIFETIME WARRANTY!!!!! I would personaly like to thank him for his patience in helping me with my purchase and explaining everything to me in "Laymans " terms so that i felt comfortable enough to buy a car without my husband there to help me. I hope that you all Notice that this is not a NORMAL thing for sales men to be so polite i have bought about 4 cars in the past 6 years so i have delt with them alot . Thank you and have a great day. Kayleigh Langford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Pro Staff Hunter

Great dealership and excellent customer service from Pamela Wells. She's friendly, honest and very knowledgeable and made our purchase very smooth and very enjoyable!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dennis was able to answer all our questions.Was very...

Dennis was able to answer all our questions.Was very courteous and professional. Did not apply any pressure for the sale and stayed after hours to complete the delivery of the vehicle. We couldn't be more pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Came in and purchased a truck for my son. I typically...

Came in and purchased a truck for my son. I typically have a strong dislike for dealerships and salesmen but I can say that I am very impressed with Olathe Toyota and especially Gary. He was prompt with the information I needed. Very good with explaining the process of buying a vehicle. It's truly the very first time I have felt at ease with the purchase and felt incredibly secure driving the truck off the lot. I strongly recommend Olathe Toyota and I strongly recommend visiting Gary.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Gary worked with me for about 3 weeks to find me the best...

Gary worked with me for about 3 weeks to find me the best deal and best car possible. I actually flew out there from NC to purchase this vehicle from Gary and Olathe Toyota because I knew I was getting a great deal. Their finance team also worked hard to get me the best rate possible. I priced the vehicle I purchased on other sites, and I truly did get an amazing deal! I would highly recommend Gary if you are in the market for a new or used car. Even if you have to go out of your way to get it, trust me - it's worth it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Shannon has been great to work with. She answered all our...

Shannon has been great to work with. She answered all our questions and went back to her manager for all the requests my husband made until we got the deal we looked for. She's a great salesperson! That's why we have purchased or leased 5 vehicles from Kenny Thomas Toyota. And have referred our family and friends to her!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Three years ago I met Leroy Giles at Kenny Thomas Toyota...

Three years ago I met Leroy Giles at Kenny Thomas Toyota and he was so impressive with his sales approach that I leased my 1st Camry on the spot! Bringing my Camry in for its 25,000 mile service I started talking to Leroy on what to look at cause my lease was soon to be up. He was so helpful in suggesting different models and deals that would be perfect for me. Went on a couple of test drives and when I returned to the dealership I saw the one I wanted on the showroom floor. Leroy said no problem let's work out a deal that's right for you. He did and the next thing I know I'm driving off in my new Toyota Corolla S Series and I LOVE it! Thanks to Leroy Giles and Kenny Thomas Toyota I am in the car I've dreamed about! Sweet Sweet Ride! Thank You So Much! A Very Thankful, Guadalupe R. Munoz

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I had a wonderful experience with this dealership, but it...

I had a wonderful experience with this dealership, but it all started with my salesman, Kendall Kile. I can't say enough good things about him. I have never purchased a car without my husband, so I was very nervous going in. Kendall immediately put me at ease with his knowledge, friendliness, and willingness to help. His customer service skills are admirable. Whatever I needed was immediately addressed. He was quick to call back if I called with any questions and rapidly got back to me if he had to check on anything in order to give me answers. He was always polite and anxious to make my experience a pleasant one. He was not aggressive, which I so appreciated, but made several recommendations as to options, etc, that I'm so glad I took his suggestions on. After my car as ordered, he touched base with me every so often till it arrived- and has checked in with me since I received it to make sure I was pleased and had no questions on anything. His enthusiasm was mirrored by everyone I dealt with at the Olathe Toyota dealership I've already given Kendall's card to a neighbor and a friend and told them about my great experience. I am so pleased with how everything turned out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
2 people out of 2 found this review helpful.