Skip to main content

Kenny Thomas' Olathe Toyota

(596 reviews)
Visit Kenny Thomas' Olathe Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–8:00pm 7:00am–8:00pm
Wednesday 9:00am–8:00pm 7:00am–8:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm 10:00am–4:00pm
2018 state dealer award
View 4 awards
2018 state dealer award 2015 state dealer award
2018 consumer dealer award 2015 consumer dealer award

Reviews

(596 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kenny Thomas' Olathe Toyota from DealerRater.

Want to share your experience with this dealership?

Write a review

It was a pleasure working with Leroy Giles. He knows...

It was a pleasure working with Leroy Giles. He knows what he is selling and does a great job of showing all the different features. He is very understanding and really will work for you. He will make the extra effort to make sure you are happy with the purchase. I would recommend him as a salesperson to my friends and family when they are looking to purchase a vehicle. Also Olathe Toyota has been great to work with as have been doing business with them since 2008.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

This was the forth car purchased from Olathe Toyota in...

This was the forth car purchased from Olathe Toyota in the past Ten years. Shannon has sold us the last three, and I would recommend her to anyone. She was referred to my from a client. She did not waste my time, and was extremely devoted to me getting what I wanted and needed. She is a very valuable asset to Olathe Toyota and believes in the product. Coming from a GM world--its going to be hard to get out of a Camry. Three Toyotas later---only one repair---EVER. (leaky water pump) The repair could have cost well over $400--but NOT 1 cent, thanks to the warranty. The Service Guys are great, the wireless in the customer waiting area is nice as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

It was a good experience when I bought my 2012 Corolla....

It was a good experience when I bought my 2012 Corolla. So when I went with my sister for her to get her a new car and saw the new Corollas I had to have one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service was great. Kendall was knowledgable kind fair...

Service was great. Kendall was knowledgable kind fair understanding and helpful. Service was great. Timely and helpful. Dealership was clean and nice. Great experience. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
2 people out of 2 found this review helpful.

Pam was very friendly and easy to talk with. Stayed with...

Pam was very friendly and easy to talk with. Stayed with me the whole time unless I was dealing with someone else. And the minute I was discussing the car or financing with someone else she was right back at my side to answer any questions I had. Not that I remember any. I think she answered everything before I asked. :-) love my new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Shannon Merkel was phenomenal to deal with. She made...

Shannon Merkel was phenomenal to deal with. She made everything so easy and stress fee. I have bought 2 cars from Shannon in the past 3 years and I plan to make it 4 in a few years. I couldn't be happier with everything that went into buying my 2014 Toyata Camry SE Sport!! She is awesome!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Johannes gave me the best service, and best options to...

Johannes gave me the best service, and best options to choose and so make the best decision, very good service, excellent personal service of the seller

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent car buying experience. Didn't feel...

Excellent car buying experience. Didn't feel pressured, and they worked with us at the pace we needed to go. Thank you to Dennis for your great handling of the experience, to Daniel for the early email correspondence, to Robert for the explanations of all the electronics, and to Bo for the financial part.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Great experience and really like my new car for now. I...

Great experience and really like my new car for now. I was cleaned up really well i like that the price was what i was looking for. Have not had service to it yet so we will see how that goes.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have bought several new vehicles from Shannon Merkel.. ...

I have bought several new vehicles from Shannon Merkel.. One day she came in on her day off just to help me which I really appreciated since it was the only day I could come in. She is very knowledgeable, friendly and trustworthy. No pressure salesperson which I really appreciated. I always look for her when I bring my cars in for service and she always knows who I am and takes the time to talk to me. I would not hesitate to refer her to anyone in the market for a new or pre owned vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.