Reviews
It was a pleasure working with Leroy Giles. He knows...
It was a pleasure working with Leroy Giles. He knows what he is selling and does a great job of showing all the different features. He is very understanding and really will work for you. He will make the extra effort to make sure you are happy with the purchase. I would recommend him as a salesperson to my friends and family when they are looking to purchase a vehicle. Also Olathe Toyota has been great to work with as have been doing business with them since 2008.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was the forth car purchased from Olathe Toyota in...
This was the forth car purchased from Olathe Toyota in the past Ten years. Shannon has sold us the last three, and I would recommend her to anyone. She was referred to my from a client. She did not waste my time, and was extremely devoted to me getting what I wanted and needed. She is a very valuable asset to Olathe Toyota and believes in the product. Coming from a GM world--its going to be hard to get out of a Camry. Three Toyotas later---only one repair---EVER. (leaky water pump) The repair could have cost well over $400--but NOT 1 cent, thanks to the warranty. The Service Guys are great, the wireless in the customer waiting area is nice as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was a good experience when I bought my 2012 Corolla....
It was a good experience when I bought my 2012 Corolla. So when I went with my sister for her to get her a new car and saw the new Corollas I had to have one.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service was great. Kendall was knowledgable kind fair...
Service was great. Kendall was knowledgable kind fair understanding and helpful. Service was great. Timely and helpful. Dealership was clean and nice. Great experience. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pam was very friendly and easy to talk with. Stayed with...
Pam was very friendly and easy to talk with. Stayed with me the whole time unless I was dealing with someone else. And the minute I was discussing the car or financing with someone else she was right back at my side to answer any questions I had. Not that I remember any. I think she answered everything before I asked. :-) love my new car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Shannon Merkel was phenomenal to deal with. She made...
Shannon Merkel was phenomenal to deal with. She made everything so easy and stress fee. I have bought 2 cars from Shannon in the past 3 years and I plan to make it 4 in a few years. I couldn't be happier with everything that went into buying my 2014 Toyata Camry SE Sport!! She is awesome!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Johannes gave me the best service, and best options to...
Johannes gave me the best service, and best options to choose and so make the best decision, very good service, excellent personal service of the seller
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent car buying experience. Didn't feel...
Excellent car buying experience. Didn't feel pressured, and they worked with us at the pace we needed to go. Thank you to Dennis for your great handling of the experience, to Daniel for the early email correspondence, to Robert for the explanations of all the electronics, and to Bo for the financial part.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience and really like my new car for now. I...
Great experience and really like my new car for now. I was cleaned up really well i like that the price was what i was looking for. Have not had service to it yet so we will see how that goes.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have bought several new vehicles from Shannon Merkel.. ...
I have bought several new vehicles from Shannon Merkel.. One day she came in on her day off just to help me which I really appreciated since it was the only day I could come in. She is very knowledgeable, friendly and trustworthy. No pressure salesperson which I really appreciated. I always look for her when I bring my cars in for service and she always knows who I am and takes the time to talk to me. I would not hesitate to refer her to anyone in the market for a new or pre owned vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
