Reviews
Amanda was so helpful and made our process very
Amanda was so helpful and made our process very efficient. She answered many questions and gave us the information we needed without being overwhelming. I was going from a 2008 to a 2023 and she made sure I felt comfortable with the new features before leaving, which lots of other people probably wouldn’t do. I would recommend Amanda to anyone and she made my first brand new car experience so pleasant and memorable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Amanda here at Jim Ellis Chevrolet. Expect the Best! General Manager Ralph Sorrentino
Hands down best car buying experience we have ever had
Hands down best car buying experience we have ever had with Amanda Burby. From our first conversation, she was thorough and listened to everything we said. The entire process went very smoothly with constant communication, and we were in and out of the dealership in an exceptional amount of time. This was my daughter’s first “new” car and Amanda took extra time to show her all the features and make sure she didn’t have any questions. Would 100% recommend Amanda and we’ll be returning to her for any future purchases.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! General Manager Ralph Sorrentino
Amanda Burby is an awesome person!
Amanda Burby is an awesome person! Will come back to JIm Ellis Chevrolet because of Amanda and her professionalism.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's fantastic to hear that Amanda provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino
My family is extremely pleased with the quality of
My family is extremely pleased with the quality of service we received. We appreciate the dedication in ensuring the repairs were done right and in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault
Typical stealership.
Typical stealership. Overcharging, underperformed. Every time I bring my truck there, there is some new drama. Time to try elsewhere.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Please contact Ralph Sorrentino, General Manager, directly at rsorrentino@jimellis.com at your convenience to discuss your experience one-on-one. Thank you for your time, Ryan, and hopefully, we can get to the bottom of this.
Surprised with the high level of service and exceptional
Surprised with the high level of service and exceptional care. Great experience. Thank you LoAn Pham.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Marco, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Thank youb once again.
Zane and Andre are awesome.
Zane and Andre are awesome. Will be sending friends and family to the dealership for them
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Darren! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! General Manager Ralph Sorrentino
Very efficient and professional.
Very efficient and professional. Yet very personable and funny too. Leland has answered his photo and walked me through how to program my car seat position memory. We have the same car, and he is super patient and sweet about helping me too! We were able to drive away with our purchase in less than 4 hours! Highly recommend Leland, Andre and Patrick. They are a great team!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, Aaron, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! General Manager Ralph Sorrentino
This is a good dealership and the service is very good.
This is a good dealership and the service is very good...I will be looking forward in the future to come back
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle, Noah! Thank you for the five-star rating. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! General Manager Ralph Sorrentino
Dealt with Jim Ellis back in 1992 and again yesterday
Dealt with Jim Ellis back in 1992 and again yesterday when I picked up my long awaited Bolt EUV. Amanda is extremely knowledgeable, a great communicator. I highly recommend Amanda. Regarding the closing of the deal with their finance took much longer than I hoped. It sounds like recent EV law changes make navigating their software difficult. But they overcame the challenges. And I couldn’t be happier with my overall experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Bolt, Susan! It's great to hear that Amanda was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! We look forward to serving you in the future, Susan. Expect the Best! General Manager Ralph Sorrentino