Reviews
Reggie was great as always.
Reggie was great as always. Very knowledgeable and accommodating. Delivery was perfect start to finish.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you,Paul, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Expect the Best! General Manager Ralph Sorrentino
Good service fast approval and caring attitude dealership
Good service fast approval and caring attitude dealership also has a clean environment Clarence Williams is also a good salesman
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Expect the Best! General Manager Ralph Sorrentino
Great Experience
Very professional and everyone was so kind!!!! From the moment I called to schedule an appointment, I was treated with respect, and I would definitely recommend to everyone I know.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Kim! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault
Service
Loan was very professional! She did everything I asked for. I really appreciate the service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault
Great !
Great !! That's why I keep returning. Luis always make sure my car needs have been addressed and I'm taken care of.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business, Andre, and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault
Dealership kept vehicle over weekend without any updates
Dealership kept vehicle over weekend without any updates and I basically had to keep calling for an update. Provided diagnosis that would cost me $1700 and then could not guarantee all codes would be rectified.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com
You promised two hours and that's what it was.
You promised two hours and that's what it was. The staff I dealt with were very pleasant and efficient.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault
I had a great buying experience with Jim Ellis.
I had a great buying experience with Jim Ellis. Luis with sales was especially helpful!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! Luis and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! General Manager Ralph Sorrentino
Vladimir was impeccable.
Vladimir was impeccable. That guy literally read my mind on every issue related to my car. He really knows his trade.
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad Vladimir was able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault
The team made it a great experience and worked hard to
The team made it a great experience and worked hard to make the deal work. We bought a great car that the team made possible. That makes five vehicles from the Ellis brand. Thank you for the professionalism of everyone involved.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Jim Ellis Chevrolet are glad to have you as a customer. Expect the Best! General Manager Ralph Sorrentino