Reviews
Great people.
Great people. Good service experience. Only problem is lack of loaners while car is being serviced.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault
Great place to go to for a truck, car,suv,best sales team
Great place to go to for a truck, car,suv,best sales team to be found. Best price in Georgia
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! General Manager Ralph Sorrentino
Thanks Jim Ellis Chevrolet!
Retenza was great! She provided excellent customer service. She made sure I was comfortable during my wait time, provided me a ride so I could get an important errand done & was genuinely pleasant while being extremely professional. She is an asset to the Jim Ellis company. As far as the service of my car, I am very happy. It is running much better and the detailing job makes the interior look new. Thank you for the great service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the kind words for our service department, Marcella! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Expect the Best! Service Manager Mr. David Theriault
Amanda was great.
Amanda was great. She listened and found me what I was looking for! Top service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us! We're happy to hear it went well working with Amanda and hope you enjoy your new vehicle. We truly appreciate your feedback! Expect the Best! General Manager Ralph Sorrentino
Great Experience!! Stellar Service!!
My first visit for service since purchasing my Corvette C8R last October. Vladimir was my service writer as recommended by my salesman. Courteous and kind. Professional but personable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your kind words, Robert, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault
Service with Vlad at Jim Ellis Chevrolet
Vlad K is an outstanding service advisor! Took care of my flat and console repair.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Mark, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault
Service Feedback
Staff were pleasant and the scheduling process was easy, a simple oil change and alignment took nearly 3.5 hours from when i arrived at my scheduled appt time (9am). It wouldn?t have been as bad of a wait if the facilities were nicer. The coffee machine area looked poor, waiting room wasn?t big enough either.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Christopher, Thank you for this service feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Expect the Best! Service Manager Mr. David Theriault
Experience
Mr.THERIAULT Did a outstanding job. Took the time that I had asked for. Was very professional and knowledgeable. I was very impressed, he went above and beyond to see that I was happy. I would give this dealership a five-star Rateing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Expect the Best! Service Manager Mr. David Theriault
Excellent customer experience, great personnel and
Excellent customer experience, great personnel and service, what you would expect from a great dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault
Service was great
Best service provided by Luis. They fixed my car fast and it was done right the first time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault