Jim Ellis Chevrolet of Atlanta

I traveled from Illinois to Atlanta to visit family. Just before arriving my CHECK ENGINE light came on. I contacted Jim Ellis service dept and got in that day. My car was repaired 3 hours later. Thank you Sonja for understanding my need for a safe dependable car to travel back to Illinois.

Very knowledgeable staff from the top to the bottom. Extremely satisfied with my experience.

Christian was very nice and very helpful , he made sure I was good and had a ride back home and a ride to pick me up from home to get my car back . Now that’s some VIC experience!

I went to Jim Ellis Chevrolet in Chamblee, Ga. about 3 weeks ago ... I traded my Dodge Ram Rebel for a BEAUTIFUL 2021 WHITE CORVETTE .....EQUIPPED WITH A 3LT Z51 TRAC PKG. I didn’t know much about a Corvette until I set in the car and test drove it . It stole my HEART.... Everyone at this Dealership made us feel like family. RON is the salesman that introduced the Corvette to me . Exceptional hard work - no pressure.... Ron and Leland ,one of the other salesman ,worked with me to make sure that I understood how everything worked . David the used car Manager, answered every question me and my husband had. Ned the Finance Manager walked us through a very fair financing . Not to mention with a great interest rate. ***IT WAS A TOTAL JOY - NO HASSLE**** I have enjoyed MY CORVETTE everyday . Most of all ... it was just a pleasure working with Jim Ellis Chevrolet and everyone there.

Elise and the second salesman were amazing to interact with. As soon as Adam Toms was involved with my car, communication became zero, and it was impossible to understand what was happening after already having gone through six months of an ordeal. I had to contact GM or Ashley the DO to get any information, or involve Elise who is service and NOT sales. Even now after the final repurchase visit it took almost a week to get vital information out of Adam to figure out how to contact someone to get my old lienholder information. Considering Adam has a sales manager title, he REALLY needs to reconsider how he communicates with customers. As a business owner of a salon who had hundreds of customers it never took me more than 12 hours to get back to people. The second salesman whose card I lost and I feel horrible for not remembering his name was amazing and finished out my repurchase. I would rate him 5/5 on his kindness, punctuality, and knowledge. Elise is also an amazing service representative who goes above and beyond. I have to give my stars based on my experience with Adam because it STRESSED me out and caused an unbelievable delay on top of the delay that was already happening. I spoke with Mackenzie at GM who corroborated that they’d been trying to get Adam to make an appointment for me earlier, and he was difficult to get in touch with. PLEASE do not force your customers to nag you via phone tag and back to back follow up emails.

Retanza was a phenomenal representative while I was in need of car repair for my Chevy Blazer! Her communication was effective and thorough! She?s a fun personality, and I will continue to bring my truck to this location and hopefully I get her every time!

Loan was awesome & knew how to get the job done! Very exceptional service!

As always, from the setting of the appointment to the pickup of my vehicle, Jim Ellis Chevrolet exceeds my expectations. They have a very consistent, professional staff and Elise takes excellent care of me. Customer for life!

thank you so much for taking care of my Jeep! You've been amazing since my purchase a year ago.

It was a pleasure working with Mr Valdez. He is very knowledgeable about service and he always had me informed. Will definitely return for service