Reviews
The part department was very kind, knowledgeable, and
The part department was very kind, knowledgeable, and went above and beyond. Mindell was great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault
they will greet you with kindness and a smile.
they will greet you with kindness and a smile...and if you have to wait longer then your usual waiting time, they will apologize for the waiting, and have your vehicle running clean new from the start...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault
Amanda was a great saler to work with.
Amanda was a great saler to work with. She found exactly what I wanted and worked hard to get me in it. Great customer service as well. Ask for her if your looking.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Jim Ellis Chevrolet are glad to have you as a customer. Expect the Best! General Manager Ralph Sorrentino
Jim Ellis Dealership atmosphere is bright, airy with
Jim Ellis Dealership atmosphere is bright, airy with staff ready to help. They welcome you into their building with a smile.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! General Manager Ralph Sorrentino
We appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Great team at Jim Ellis Chevrolet!
Great team at Jim Ellis Chevrolet! Love to get my service done there! 5 star service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault
We appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Best service experience
Best service experience. Luis was great in communicating about my car highly recommend
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault
Customer service was good and my rep stayed in contact
Customer service was good and my rep stayed in contact with me during the process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault
sucks
They are the worst, the staff is not helpful and they take weeks just to fix a simple issue. Their timeframe given to repair the vehicle was completely off. I will never go back!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 2.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com
Professional but not personal.
Professional but not personal. Big problems trying to pay by cc using the text link.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Expect the Best! Service Manager Mr. David Theriault
Exceptional customer experience
Elise kept me updated on the service and offered a Lyft ride so that I would not have to wait for hours at the dealership. She is a shining example of what service looks like when done right. She is rare in today?s world of more customer disservice, than service. Very pleasant experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault