Reviews
Service appoint
I always have excellent care by all the staff. Luis explains everything to me and gives me frequent updates .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault
Great experience, it was handled in a timely manor.
Great experience, it was handled in a timely manor. Luis and Andre are true professionals. They answered all my questions. Jim Ellis is a 5 star Chevy Store.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Expect the Best! General Manager Ralph Sorrentino
Would not recommend!
Would not recommend! They never addressed the issue with my vehicle and I truly believe, they scammed me out of money. I took my car here on the three times, each time the check engine light came back on in less than 24 hours of me having the car. The first time, the light came on before I could even leave the dealership. They even refused to check out something I specifically wanted them to check because that issue wasn't coming up in the code reader. If I'm the customer and I'm paying, why wouldn't you check it out???? I wanted my timing belt checked, they kept saying it's the catalytic converter. After researching, I found the timing belt could give off fake catalytic converter codes, which is why I asked them to check it, but they refused. I could go on about all the things wrong with the dealership but I'm saving all the details for my complaint to BBB.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please contact David Therault, the Service Mgr, directly at davidt@jimellis.com so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
We only bring our cars to Jim Ellis Chevrolet because we
We only bring our cars to Jim Ellis Chevrolet because we know Vladimir, Ebro and Tony and the rest of their team will take care of us
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault
Yes!!
Great job!! Thanks!! The nice lady in the service department that helped me did a great job!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, Kevin, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault
Service
Mr.Vladimir is a very helpful and professional guy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault
Excellent service.
Excellent service. Charles, my tech for this service appointment did a superior job. Service was also handled very promptly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us, Michael. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault
I am always impressed with the level of customer service!
I am always impressed with the level of customer service! Top notch service all around! I wouldn’t trust my vehicle to anyone else. Thanks!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault
Bob Rio
My Service Advisor, Loan Pham and Mechanic, Jarod were outstanding in customer service and mechanical repairs to my 2006 C6 Corvette
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault
Excellent the ladies Kate and Catherine were outstanding
Excellent the ladies Kate and Catherine were outstanding . I juyst wish they had contacted Carshied to save me a bunch of money
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words for Kate and Catherine, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault