Reviews
Check engine light
My check engine light came on and they were able to take care of it quickly even though they had to order a part. The workers were very nice and helpful.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service at Apple Ford
I originally purchased my Ford F150 lariat crew cab truck at Apple Ford in 2014. I was treated very fairly through the entire sales process and have really liked my truck through the years. I now have 158,000 miles on the truck and I really only had to do minor maintenance type work on it. Apple Ford has such great service that I have use them exclusively through the entire life of my vehicle. They take care of everything so well and I give you my highest recommendation.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It got better last week.Because I provided a less than...
It got better last week. Because I provided a less than stellar review, when my ins. called to ask about the written diagnoses I was provided, the dealership told USAA that what they provided me was not accurate. They even referenced my bad review while trying to convince USAA they really hadn't diagnosed anything. Run. Run far far away.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Curtis the service manager is fantastic. My car needed...
Curtis the service manager is fantastic. My car needed work done but was just out of warranty. He worked with me to get the service completed at a fair price.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Dealer
I was originally shopping for a used explorer, and wasn't too keen on the idea of financing an older vehicle, but Manny Cruz was able to work out a great deal with payments that made sense. Would buy from them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil change
Made an appointment, dropped and picked up my car all very quickly and easily. The car was ready when promised and even washed. Rep was polite and thorough.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bought a supposedly certified preowned lincoln.A few...
Bought a supposedly certified preowned lincoln. A few months later its leaking rainwater into the car. Dealer wanted to charge me 5% of what I spent to buy the whole car to fix it. The week before I brought it is Chris the used car sales manager told me it would be covered. NOPE. Then after I got upset and he said he would call me back, NOTHING. Buyers beware.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Lincoln
Easy and convenient called on Friday got appointment on Monday Considering it’s pandemic Thank you very much My car was clean and washed and ready to go
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Oil Change and Tire Rotation
The service rep accommodated my schedule and allowed me to bring in my truck at 5pm for a oil change, tire rotation and car wash. They were quick and very professional! Since I bought my truck at Apple Ford the service was free!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I recently had an unexpected problem with my car and...
I recently had an unexpected problem with my car and decided to take it to Apple Ford. With no appointment, they took my car and accommodated me instantly. Everyone was extremely professional and honest throughout my visit. Especially, the service manager, Curtis Ford. He did everything in his power to help me and for that I’ll be recommending and using this dealership from here on out!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair