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Apple Ford Lincoln

(936 reviews)
Visit Apple Ford Lincoln
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–5:00pm
Sunday Closed Closed
2014 state dealer award View 1 awards
2014 state dealer award
New (877) 225-2719 (877) 225-2719
Used (877) 812-1393 (877) 812-1393
Service (877) 355-8990 (877) 355-8990


(936 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service.

Great customer service. No delays when I got there for my appointment (oil change/service). My car was ready in the amount of time they stated. With this Covid period, I could see they were using their safety precautions in the facility and in my vehicle.


Had a screw in my tire

I love Apple Ford we have purchased 9 Mustangs and 2 other vehicles from them. I get excellent service from the sales team to the service team. I wouldn’t go anywhere else.


Oil change and service

We were taken care of with courtesy and expediency. We were kept up-to-date on where the service was via text messages. Service at this location is very good.


Friendly and prompt service

Darion was a wonderful. He communicated well and made sure my issues were resolved. Appreciated the friendly service. I would recommend Apple Ford to my friends.


Service repair

Good service and repair. The free oil changes are great. They do their best to get you in and out as fast as possible. I recommend.


After the worst Service Department experience in 47...

After the worst Service Department experience in 47 years, I have written off any Ford product for future purchases, and I plan to sell our Transit Connect van very, very soon. Yesterday I was lied to on seven different occasions regarding Ford Co. policy, expected completion times, availability of a shuttle to take me home, and the process of fixing a particular problem. Arrogant, dismissive, dishonest, and negligent people from top to bottom. Service Manager is either a half wit or a terrible liar. Either they know what they're doing and are dishonest OR they DON'T know what they are doing and screw up by the numbers. Either way the customer loses. I am 65 years old and have dealt with Ford, Honda, Ram, Mazda, Tesla and Buick dealers and mechanics for nearly 47 years. This was the worst service experience since I have been a customer at car dealerships (dating back to 1973). The desk clerk, while polite, was filled with fake, inaccurate info. I guess they assume customers are idiots. Warning: Do not trust ANYONE at Apple Ford in Columbia. They show no respect or regret. They can't seem to do anything right or communicate even among themselves. Mechanics tell you one thing...Service Manager another...desk clerk just makes it up as we go. DONE! No more Fords. Mr. Ford in Detroit would not be happy with this dealership because it gives his whole company a bad name: LIARS. FRAUDS. NITWITS. No more Fords for me and my family. And only too glad to tell my neighbors and friends. Be aware: This dealership will screw you. They are fools, liars and arrogant incompetents. AVOID like the plague. Buy a Honda or Toyota or Tesla...avoid Ford.


excellent service

David provided excellent detailed feedback while performing routine maintenance on my car. He explained the additional repairs and advised where they could be completed since he does not repair tires. I would highly recommend him.


Regular maintenance

Regular maintenance with car wash. Noted that car had recall and they had parts to install. Had new battery installed too. Took about 1:45 for every thing. Very pleased!


Service at apple ford

Pleased with the service and customer care. Adviser was excellent and knowledgeable. I will be doing business more often with apple ford. Quick lube was great


Appreciated the friendly customer service

Came in for new tires and an oil change and was very pleased with the customer service and availability of a shuttle. I wouldn’t usually take my vehicle to a dealer for repairs, but the service was friendly and convenient, and I didn’t have to wait around a long time for the repairs to be completed. Definitely recommend over other local Ford dealer options!