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Apple Ford Lincoln

(952 reviews)
Visit Apple Ford Lincoln
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–5:00pm
Sunday Closed Closed
2014 state dealer award
View 1 awards
2014 state dealer award
New (877) 225-2719 (877) 225-2719
Used (877) 812-1393 (877) 812-1393
Service (877) 355-8990 (877) 355-8990

Reviews

(952 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Apple Ford Lincoln from DealerRater.

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Service visit for recall and warranty work was very poor...

Service visit for recall and warranty work was very poor experience. Too long of a story to share but will never go back and suggest you stay away. Buyer beware!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
2 people out of 2 found this review helpful.

2021 Service.

Donnie and Pete attended to all my needs. They always see that all my vehicles issues are resolved. I could not ask for a more professional and courteous experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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They were Kind courteous Professional and timely t

They were kind Courteous professional and timely. They kept me informed on the progress of my car I was a formed on exactly what my car needed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Sold cars in bad condition

I bought a used vehicle recently and was told less than a month after that I need to replace two of my tires. Do not trust this place even if they show you all the inspection report. After calling the office, all I was told is that they can’t do anything about it.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I bought a used vehicle recently and was told less than a...

I bought a used vehicle recently and was told less than a month after that I need to replace two of my tires. Do not trust this place even if they show you all the inspection report. After calling the office, all I was told is that they can’t do anything about it.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Diesel Oil Change

Quick and easy diesel oil change while I worked in their business center and a freshly washed truck for the ride home. Highly recommend their service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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One star only because the people I interacted with were...

One star only because the people I interacted with were friendly otherwise this dealership is a joke. Good luck trying to get in touch with these people unless you show up in person. First off, i purchased my vehicle April 2020. I bought extended warranty (thank god) and the purchase was fairly easy for a first time buy. In the warranty it stated I could get a replacement remote. It took me 2 months of back and forth with the dealership and the warranty company all because the dealership never gave me the second key and in order to get the replacement I needed 2 keys on day of purchase. The dealership ended up getting the key for me, the key was done in like 10 mins but for some reason I waited over 2 hours until I walked up to the key guy and he was like you’ve been done for the last 2 hours! I ended up smelling what smelt like gas coming out of the exhaust took it to a Chevy dealership just to find out the Transmission needs to be replaced more or less $7000 fix that alone plus other things that needed to be replaced. A month over a year from purchase. Absolutely ridiculous.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I experienced GREAT service from Apple Ford. Thank

Great service and customer interface. I will gladly refer friends and family to experience the friendly atmosphere from the staff. My name is Ozell Johnson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Maintenace

Pleasure dealing with service department. Exceeded all my expectation Personel were courteous kept me informed. Facility was clean.car serviced in time promised Would definitely recommend Five stars for sure

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Jonas in the Quick Lane Department provided excellent...

Jonas in the Quick Lane Department provided excellent service finding a part for my car and rescheduling. He provided good customer service and was helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.