Reviews
Service visit for recall and warranty work was very poor...
Service visit for recall and warranty work was very poor experience. Too long of a story to share but will never go back and suggest you stay away. Buyer beware!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
2021 Service.
Donnie and Pete attended to all my needs. They always see that all my vehicles issues are resolved. I could not ask for a more professional and courteous experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
They were Kind courteous Professional and timely t
They were kind Courteous professional and timely. They kept me informed on the progress of my car I was a formed on exactly what my car needed
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sold cars in bad condition
I bought a used vehicle recently and was told less than a month after that I need to replace two of my tires. Do not trust this place even if they show you all the inspection report. After calling the office, all I was told is that they can’t do anything about it.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I bought a used vehicle recently and was told less than a...
I bought a used vehicle recently and was told less than a month after that I need to replace two of my tires. Do not trust this place even if they show you all the inspection report. After calling the office, all I was told is that they can’t do anything about it.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Diesel Oil Change
Quick and easy diesel oil change while I worked in their business center and a freshly washed truck for the ride home. Highly recommend their service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
One star only because the people I interacted with were...
One star only because the people I interacted with were friendly otherwise this dealership is a joke. Good luck trying to get in touch with these people unless you show up in person. First off, i purchased my vehicle April 2020. I bought extended warranty (thank god) and the purchase was fairly easy for a first time buy. In the warranty it stated I could get a replacement remote. It took me 2 months of back and forth with the dealership and the warranty company all because the dealership never gave me the second key and in order to get the replacement I needed 2 keys on day of purchase. The dealership ended up getting the key for me, the key was done in like 10 mins but for some reason I waited over 2 hours until I walked up to the key guy and he was like you’ve been done for the last 2 hours! I ended up smelling what smelt like gas coming out of the exhaust took it to a Chevy dealership just to find out the Transmission needs to be replaced more or less $7000 fix that alone plus other things that needed to be replaced. A month over a year from purchase. Absolutely ridiculous.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I experienced GREAT service from Apple Ford. Thank
Great service and customer interface. I will gladly refer friends and family to experience the friendly atmosphere from the staff. My name is Ozell Johnson
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Maintenace
Pleasure dealing with service department. Exceeded all my expectation Personel were courteous kept me informed. Facility was clean.car serviced in time promised Would definitely recommend Five stars for sure
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jonas in the Quick Lane Department provided excellent...
Jonas in the Quick Lane Department provided excellent service finding a part for my car and rescheduling. He provided good customer service and was helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
