Lexus of Greenville Hours
Lexus of Greenville is the best new, used & Certified Pre-Owned dealership in the greater Greenville, South Carolina are
a, including Charlotte, Greenville, and Anderson. Shop our Lexus Lease, APR & Financing incentives, specials & deals today! We also offer great rates on used cars & used trucks. Our auto financing options are vast and you can get pre-approved on a loan in seconds. We also offer a world-class auto service center, repair & maintenance shop with the best discounts and coupons all available online. Stop searching for other Lexus stores and dealerships to visit Lexus of Greenville today.
"We eliminate any reason not to service your vehicle at Lexus of Greenville!"
Oil, Filter Change
$39.95 and up*
$19.95 and up*
$59.95 and up*
Wheel Alignment (FWD)
Read reviews that mention:
The problem I had with getting my floor mats was resolved and I am very pleased with the quick response. The hold up was explained and it was not a problem... on Lexus's end. Steve Burton was very professional and once I understood what had transpired I was satisfied. The floor mats are on the way!
Thank you for your positive review of Lexus of Greenville. I am very pleased to hear that we were able to resolve your issue and Steve was professiona...l. Thank you for your business and we look forward to working with you again in the future. Harold Hamilton, General Manager
My husband has always had very good experiences with Lexus and speaks highly of them each time he has to get his car serviced. He has a 2005 430 Lexus... and the floor mats are quite worn. I wanted to surprise him with new mats for Father's Day. I spoke with a salesperson he always speaks very highly of. I was told the mats should be in by the Friday before Father's Day. I still have not heard back.
Thank you for sharing your feedback. I apologize for the miscommunication that has occurred with your floor mats. I would be happy to answer any quest...ions you may have, if you would contact me at your convenience. Harold Hamilton, General Manager, 864-469-4238
Our sales person was superbly knowledgeable in regard to the two Lexus vehicles we purchased. We bought an ES350 and an RC350. Both are 2016. The dealer... we used was exactly what we wanted and provided the perfect buying experience. I will say that the sales person we used was a perfect match for us. There was no pressure...one car was ordered and the other was on the show room floor. The entire experience was wonderful.
John, Thank you for leaving a positive review of Lexus of Greenville. Customer service is paramount, so I am happy to hear that my team was knowledgea...ble and didn't pressure you. Enjoy your 2016 ES350 and your RC350! We appreciate your business and if you need anything in the future, please make sure to let us know. Bill Annear, General Manager
Found a car online, agreed to price and then drove 3 hours to dealership only to find the car to be NOTHING like they described!!! SUV actually had BODY... DAMAGE which they never mentioned and then claimed they hadn't noticed it! The interior was filthy with stains as well. SHOCKING and DISAPPOINTING from what I would have ever expected from a bigger name dealership. DO NOT make the trip and DO NOT TRUST these people! This place is a SCAM!!!!!
Thank you for taking the time to leave your review. I regret that you had a negative experience with us and that you were disappointed with your visit.... I would be happy to speak with you further about this, if you would contact me at your convenience. Bill Annear, General Manager, 864-469-4238
In the 2018 February issue of Consumer Reports, page 26 under the article of Needless New-Car Upsells, Paint Sealant: This roughly $600 add-on is little... more than an overpriced liquid wax, the same kind you can buy from an auto-supply store for around $10 & apply it yourself. Don't let this dealership talk you into letting them put their ResistAll NG2 on your new car, big mistake. They put it on my car before we left the dealership, they put it on the car without washing it first, now you can see the dirt under their REsistantAll NG2. Carl Braunschweiger was my Sales Consultant & John Back was the Finance Manager, he was also the one who talked my husband & me into having the ResistAll NG2 put on my car, don't let them talk you into it.
Thank you for sharing your feedback. We apologize for any negative experience you had with us. If you would like to discuss this further, please conta...ct me at your convenience. Bill Annear, General Manager, 864-469-4238
Looking up reviews on Lexus of Greenville, some were not to good. This is what happened to my husband & me. In August we bought a 2017 Lexus RX350 SUV.... After the price was agreed on they wanted to put Resistall MG2, first it was over $1,000 then he came down to $688, I agreed, big mistake. They sprayed this stuff over dirt on the outside & also on the dash &swrat. They got oil or grease on the dash. We looked the Resistall online & there was a lot of bad reviews. I sent pictures of my dash to our salesman Carl Braunschweiger & later to Bill Back. They wanted to bring the car back to the dealership. 206 miles round trip. We had already made 2 trips there. About one week later we received a letter from Lexus of Greenville saying that they couldn't finance our car that my credit was bad. We paid cash for the car, financing was not mentioned. We had bought two Lexus's from this dealership, paid cash, no problems. my husband called John Back, the finance manager of Lexus, he said that it was the government regulation that they send out this letter out. Do they think that people are stupid? We recommend Apple Tree Acura of Fletcher, we bought two cars from this dealership & BMW of Asheville & Carlton Mercedes of Greenville all are awesome dealerships. we didn't get letters from these dealerships saying my credit was bad, paid cash for these cars to.
Thank you for taking the time to leave your review. I apologize for the miscommunication that you experienced. Please contact me at your convenience t...o discuss this issue further. Bill Annear, General Manager, 864-469-4238
My Tire Pressure Monitor Sensor light on my dashboard began flashing. I noticed this shortly after routine maintenance performed by Lexus. I filled up... my tires with air to the proper pressure, but the low pressure indicator light remained flashing on the dashboard. I went to Lexus and was told they do not have anyway to check the sensors without taking each one out, replacing it, and seeing if the light then goes out. The women at Lexus said that each sensor with labor would cost $200, so the total cost would be between $200-800, depending on how many sensors were replaced. I went to Discount Tire. He checked each sensor with a handheld device and said the sensors were working properly. He then hooked up to the data port under the dashboard. It took 30 seconds , and then he said someone had changed "main to secondary", and within 10 seconds he changed it back. He said "no charge"!! He got a nice tip. I asked him how this happened... He smiled and said "maybe it was a mistake". Maybe it was a scam. I
Max, Thank you for your feedback. We apologize for the miscommunication that occurred with our service department. I would be happy to speak with you ...further and hopefully answer any questions you may have. Bill Annear, General Manager, 864-469-4238
I bought a new 2015 RX350 from this dealership ( my 3rd. Lexus); I have less than 13,000 miles on the car. The leather on the front seats is cracking.... THIRTEEN THOUSAND MILES AND THE LEATHER IS CRACKING!!! I was told by the service rep. this has happened before on the exact same model and exact same model year car. But Lexus refuses to achkowledge this as a defect and correct it free of charge. Instead they claim it is "NORMAL WEAR AND TEAR". Well if that's the reputation that Lexus wants to have that's fine with me. I'm sure my blog and tweet followers will appreciate knowing that this luxury car dealer considers 13,000 mile defects to be normal wear and tear. When you buy a luxury car you expect a luxury vehicle and luxury treatment - don't expect either at Lexus of Greenville. P.S. I have brought my car to this dealership three times for the same problem - the tire pressure warning light is constantly on. Each time they have been unable to find the problem. The last time they charged me for the visit even though they still couldn't find the problem and even though the car is under warranted.
I need to amend my earlier critique of Lexus of Greenville. The problems I had were not ordinary problems and as such did not fall under the ordinary... Lexus warranty and service. What was necessary was extraordinary attention and effort by the dealership staff, and in particular the GM Bill Annear. Because of his intervention and desire to maintain strong customer satisfaction I am happy to say that both car problems were corrected to my complete satisfaction. I embarrassingly reverse my earlier position and wholeheartedly recommend Lexus cars in general and Lexus of Greenville in particular.
Terrible service department. Was misquoted and upon coming in for a recall, the backside conditioning cover was broken off and left in my seat, along with... trashed beverages from whoever was working on my car. We will now be going to the Lexus dealership in Charlotte instead.
Thank you for your feedback. We strive to provide an exceptional customer service experience, so I regret to hear about your negative visit with us. I... would like to discuss this further, if you would please contact me at your convenience. Bill Annear, General Manager, 864-469-4238
Product Knowledge, Follow-Up, Service time bring you a car pick yours up. When you get this dealer you get what others only tell you in their ad. Amazing... or imagine Lexus of Greenville gives the customer what only is talked about at other dealers SERVICE, FOLLOW-UP, and if you like to visit the dealership Danny Walker or Michael Bowers will set you up with coffee & a sandwich! Never met such a great place to buy our Lexus.
Thank you for leaving a positive review of Lexus of Greenville. Customer service is paramount, so I am happy to hear that our team is amazing and prov...ides follow up. We appreciate your business and if you need anything in the future, please make sure to let us know. Bill Annear, General Manager