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Jeff Wyler Fairfield

(1,944 reviews)
Visit Jeff Wyler Fairfield
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday 12:00pm–5:00pm Closed
New (513) 770-9885 (513) 770-9885
Used (513) 770-9881 (513) 770-9881
Service (888) 486-9136 (888) 486-9136

Reviews

(1,944 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I would like to give a personal "THANK YOU" to...

I would like to give a personal "THANK YOU" to Mr. John Reed for his assistance with the purchase of my wife's new Nissan Pathfinder. Mr. Reed was a very active and keen listener to what I wanted and what was required to close the deal. I had already done a fair bit of research online and visited another dealership. However, I chose to pull the trigger at Jeff Wyler because of Mr. John Reed's direct, honest, and open approach. I knew what she wanted, so it was just a matter of finding the right car at the best possible deal. Since I'm a "Buyer" in my professional life, I've seen and know most of the games and tactics that are used in a business transaction. However, I never once felt like any games were being played. Therefore, I was very comfortable with the transaction and felt like it was a WIN/WIN for both parties. So if you're in the market to purchase a new or used car, I would highly recommended you go find Mr. John Reed to help you find your car!! Sincerely, Mr. Jones

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Harold McPeek was an absolutely pleasure to work with! He...

Harold McPeek was an absolutely pleasure to work with! He made our visit to Jeff Wyler great, and we were thrilled to leave with a new Cadillac!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My Jeff Wyler/John Reed Experience Was GREAT!!!!

If you're in the market to buy a new or used car, I highly recommend you go visit Mr. John Reed at Jeff Wyler in Fairfield. It was a pleasure doing business with Mr. Reed for the following reasons: 1. He was a very keen and active listener to what I was looking for and needed to close the deal 2. He didn't use any sales tactics or games - very professional and direct 3. He understood I was serious about buying a car and HAD other options if we didn't reach a fair deal I'm a buyer in my professional life, so I've seen a few a tactics over the last 20+ years. Nevertheless, my wife is very happy with her new car. Go see John Reed and I'm sure, you'll be just as happy and satisfied with your decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience. Was treated well and the people went...

Great experience. Was treated well and the people went out of their way to make this sale work, especially David. I would recommend this dealership to anyon e looking to buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Jeremy was very responsive and helpful. Also, he knew a...

Jeremy was very responsive and helpful. Also, he knew a lot of information about Nissan. He asked the appropriate questions to make sure I had the right car. I enjoyed purchasing a car from Jeff Wyler. Thank you for your amazing service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My overall experience was great. I had just actively...

My overall experience was great. I had just actively begun my car search and didn't really think I would be buying a car on the same day of my initial visit to this dealer. Dakota's customer service skills were great from my initial point of contact on the internet and even more so in person. He was professional, friendly and very down to earth. He worked to help get me the car I wanted ( including the color) that was also within the budget I could afford. He allowed me to be as comfortable as possible during my wait by offering me drinks and pizza and he allowed me to charge my dying phone. After the sale, Dakota even helped me to clear out my belongings from the trunk in my old car to my new car. I would definitely recommend this dealership and Dakota to my family and friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

John responded to my web request and worked around my...

John responded to my web request and worked around my busy work schedule. I told him the car, color, and budget. He found me exactly what I wanted. He walked me through the whole process and even kept in touch after delivery. For the first time I had a new car sales person who really listen to what I had to say.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Greg was an amazing salesman and stopped it nothing to...

Greg was an amazing salesman and stopped it nothing to get me into a brand new car. All of the guys there were so friendly and willing to help at the drop of hat. We had such a wonderful experience and will be back for our next car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Duke was great, honest up front very knowledgeable, he...

Duke was great, honest up front very knowledgeable, he made it really easy to purchase a new car. I would recommendhim to aanyone and I'll be back to see him for the next car too

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Working with Bernard Caldwell made buying a car seem...

Working with Bernard Caldwell made buying a car seem almost easy. He was very professional, knowledgeable about the car and overall made the experience an enjoyable one. I will definitely recommend Bernard to friends and family if they are in the market for a car. However, I was very hesitant to rate the dealership overall experience as excellent, because it was not. We were there from 2:00 PM till 9:00 PM which is an unacceptable length of time to make a customer wait. This was due to the finance department not having enough staff to adequately handle the customers. I rated Excellent across all areas but this was ONLY because of Bernard's great customer service and his willingness to help get me into the right car. I hope the dealership can fix this problem in the future as I think it would help their business going forward. Thanks, Robert Fesko

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.