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Jeff Wyler Fairfield

(1,944 reviews)
Visit Jeff Wyler Fairfield
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday 12:00pm–5:00pm Closed
New (513) 770-9885 (513) 770-9885
Used (513) 770-9881 (513) 770-9881
Service (888) 486-9136 (888) 486-9136

Reviews

(1,944 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I nominate Ashley for Employee of the Month, Year, &...

I nominate Ashley for Employee of the Month, Year, & Decade. She didn't have to be so nice but she was (is). I came in knowing it would take several hours to put on my hitch and add the necessary electricals. Ashley offered to have someone take me to get food if I wanted and then later on during my wait she gave me a pack of peanut butter crackers from her personal stash. She didn't have to do that. She didn't have to care. Jim Faust didn't have to come over and check in with me and see if I was in need of anything. He surely didn't have to do that. But he did and she did and it made my day that much brighter and my lengthy wait that much more pleasant. Thank you, Jim and Ashley, for being you. The Wyler Family must be as proud to employ you as I am to have met you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
2 people out of 2 found this review helpful.

John was very helpful and made buying a car very easy! He...

John was very helpful and made buying a car very easy! He was very friendly and willing to help with anything we asked of him. I would recommend dealing with Jeff Wyler and John Reed if you are looking to buy a car. We are now the owners of a new Kia Rio and love the car! Thanks John

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

This was our first experience with Wyler but will not be...

This was our first experience with Wyler but will not be our last!!! John Reed was a great help. He took the time to find out what we wanted. They did not have it in stock...but he found it for us! He then discussed the options and was able to meet our parameters and we made a deal. Love the car!! John was awesome. Will certainly buy again from him. Thank you John & Wyler Team!! Bruce & Kathy Patterson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Jim Faust is knowledgeable, fair, caring, sincere, and...

Jim Faust is knowledgeable, fair, caring, sincere, and works hard for his clients. For what more could you ask? He is not your typical scary used car salesman; he goes above and beyond.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

My wife and I were interested in a particular vehicle and...

My wife and I were interested in a particular vehicle and had a specific price range in mind. Duke was very pleasant and accommodating through the entire process and we were able to leave with the purchase completed within our budget that evening. He even managed to keep our 9 year old daughter entertained and finish a transaction with another customer, all with a smile on his face. We will return.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Duke was amazing as well as the other staff. He found me...

Duke was amazing as well as the other staff. He found me a Kia Rhondo which are very limited. I LOVE my car and I'm very pleased with the service given. I recommend this dealership to everyone. The process was very short and joyful. Amazing customer service, amazing deal, and an amazing car. Can't be happier....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

My wife and I went to Jeff Wyler Fairfield just browsing...

My wife and I went to Jeff Wyler Fairfield just browsing not really expecting to purchase another vehicle when we were approached by Mr. John Reed. He was extremely friendly and provided us with excellent customer service. Mr. Reed asked what our interests were and we told him that we were just looking but after him showing us a few cars and informing us of the deals he could provide us with I left trading in my 2007 Cadillac xxx for a 2013 Cadillac ATS. We are loving the new vehicle thanks to Mr. Reed. I will truly refer my family and friends to the dealership. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

I am a happy owner of a new Nissan Altima and in part to...

I am a happy owner of a new Nissan Altima and in part to the great experience at Jeff Wyler! John Reed is an excellent salesman that allowed for an easy transaction with little to no complication. I would reccommend this dealership and contacting John Reed for your next car purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

The dealership is very professional and everyone we came...

The dealership is very professional and everyone we came into contact with was VERY helpful. Duke was so helpful with the whole process. I would recommend this place to everyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Lindsey was very helpful and friendly! She showed us many...

Lindsey was very helpful and friendly! She showed us many cars on the lot that were available in our price range, but the one that we were most interested in was online.She drove all the way to Frankfort, KY to pick up the vehicle that we found online. We got a great deal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.