Reviews
Efficient service
Quick and efficient. When I asked a question, the service staff answered completely. The person even consulted another agent to assure his accuracy.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your perfect review, David! We're glad to hear that our team was quick and efficient. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Be well, Ron Bellehumeur Service Manager 408-984-2001 ronb@stevenscreeksubaru.com
great service
I was just looking around for a car, but I ended up buying a brand new SUV. The gentlemen I dealt with were great!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ophelia, congratulations on your new purchase! I hope you are continuing to enjoy your new SUV! It's wonderful to know you feel confident in your decision to choose Stevens Creek Subaru as your dealer. It is imperative to us that we make the car-buying experience seamless and efficient. Be sure to visit us on Facebook for access to our unbeatable coupons and specials offered to our likers. Be well, Ron Bellehumeur Service Manager 408-984-2001 ronb@stevenscreeksubaru.com
Great service
Troy was incredibly personable and helpful. I enjoyed speaking with him and found him genuinely caring and focused on making sure I had a positive experience while there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lela, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle service experience with Troy was so positive. We always do our best to make sure all of our customers leave with a positive service experience. We look forward to seeing you again. Be well, Ron Bellehumeur Service Manager 408-984-2001 ronb@stevenscreeksubaru.com
Everything was excellent
Everything was excellent, thank you very much. I really appreciate all the help. I love the car. The process was so easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
That's what we like to hear, Andrew! It's great that we were able to help you and make sure the entire process went smoothly! Congrats on your new car. Thanks for the 5 star review! Kind regards, Ron Bellehumeur Service Manager 408-984-2001 ronb@stevenscreeksubaru.com
Great service
I had a wonderful experience. Receptionist is very professional and nice. Response is respectful. I enjoyed this time. I will definitely recommend to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the 5 star review, Chih! We're so glad to hear that you enjoyed working with our staff and that they provided you with an awesome service! Thank you for your recommendation as well. Kind regards, Ron Bellehumeur Service Manager 408-984-2001 ronb@stevenscreeksubaru.com
A Fine Business Establishment
The staff was courteous and efficient, a pleasant experience doing business there. Facilities were clean and spacious. I would recommend doing business there.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your marvelous feedback, Albert. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Thank you for your recommendation as well. Please come see us for any future needs! Thanks again. Kind regards, Ron Bellehumeur Service Manager 408-984-2001 ronb@stevenscreeksubaru.com
Great Subaru experience
Customer service and communication from staff were excellent. Love that there is no haggling. What you see is what you get.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for those kind comments, Margaret! We're happy to hear we were able to serve you well. We look forward to serving you on future visits! Kind regards, Ron Bellehumeur Service Manager 408-984-2001 ronb@stevenscreeksubaru.com
Great test drive and information
Hossein was very informative about the features of the Outback, without overloading us with too many details. The sales pressure was also low, which made us feel comfortable and not rushed into purchasing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the excellent review, Douglas! It is great to know that Hossein was able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Kind regards, Ron Bellehumeur Service Manager 408-984-2001 ronb@stevenscreeksubaru.com
Great service
Service representative was prompt to assist me. Also explained to me the reason for the issue I was having. They got that fixed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Syed and thank you for your kind words. We are very happy to hear that our service representative was so attentive during your visit to our dealership, and that he gave you some insight on your issue! You learn something new everyday! Thank you again and we look forward to working with you again in the future! Kind regards, Ron Bellehumeur Service Manager 408-984-2001 ronb@stevenscreeksubaru.com
Nice Service and seating facility
Was good and on time. Good seating facility with free WIFI. People were friendly and also explained the service in detail.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sujith, first and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that our staff assisted you in such a detailed and customized manner. Give us a call if you have any further questions and be sure to follow and like us on Facebook and Twitter to find superb specials! Kind regards, Ron Bellehumeur Service Manager 408-984-2001 ronb@stevenscreeksubaru.com