Jeremy Franklin Mitsubishi

Trichelle410, we’re sorry to hear about your experience and appreciate the opportunity to clarify. Our team always provides receipts for completed work as part of our standard process. If there was any misunderstanding or issue in issuing a receipt during your visit, we would have been happy to provide one immediately upon request. Regarding your vehicle purchase experience, all financing and sales decisions are based on specific criteria that comply with lender requirements and regulations. We strive to work with every customer to find the best possible options and ensure transparency throughout the process. We take customer feedback seriously and would welcome the chance to discuss your concerns directly so we can address any unresolved issues. Please feel free to reach out to us.

Paige, thank you so much for your kind words! We’re thrilled to hear that Jeremy and our team were able to provide a friendly, caring experience and help you find a car you love. Your recommendation means a lot to us, and we truly appreciate you choosing us. Enjoy your new car! 😍

William Hunt30, thank you for taking the time to share your experience! We’re glad to hear that our team provided prompt service, helpful advice, and clear explanations. Providing excellent customer service is always our goal, and we truly appreciate your feedback. We look forward to serving you again!

Jynn1966, thank you for your continued trust over the past five years! We’re thrilled to hear that our team has consistently provided reliable service and that our technicians have been friendly, informative, and thorough. It’s always our goal to make sure every vehicle is properly cared for, and we truly appreciate your loyalty and kind words.

Evette, thank you for sharing your experience! We’re glad to hear everything went smoothly and that our team made the process quick and easy for you. We appreciate your kind words and the opportunity to assist you — enjoy your new vehicle!

Rishaharbin, thank you for your kind words! We’re so glad to hear you had a great experience and that our team was able to meet your needs. We truly appreciate your support and hope you enjoy your vehicle!

Kckitty7, thank you for your feedback! We’re glad to hear you had a positive experience with our team. We also appreciate your suggestion about adding a bench — that’s a great idea, and we’ll be sure to share it with management for consideration. Thank you for visiting us!

Pete Garnica, thank you for sharing your feedback. We’re very sorry to hear about your experience, and we understand how frustrating it can be to have issues so soon after purchasing a vehicle. Our goal is always to ensure that every customer leaves satisfied and confident in their purchase. Please know that we’ve been working to address each concern you’ve brought to our service department promptly and under warranty when applicable. Unfortunately, vehicles can sometimes experience unexpected issues, but we take every step possible to resolve them quickly and correctly. We’d appreciate the opportunity to speak with you directly to review your situation in detail and make sure everything is being handled properly. Please reach out to our management team at your earliest convenience so we can work toward a resolution.

Adrianne Johnson365, thank you for sharing your experience! We’re so glad our team was able to work with your situation and help you get financed. Our goal is always to make the process as smooth, supportive, and stress-free as possible. We truly appreciate your kind words and the opportunity to earn your business — enjoy your new vehicle!