Reviews
OK, service.
OK, service. Service was OK, had no problems. Did all change that's it? Okay.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Martintrimble588, thank you; we appreciate your feedback! We’re glad to hear that your service visit went smoothly. If there’s anything we can do to make your next experience even better, please don’t hesitate to let us know. We appreciate your business and look forward to serving you again! 🚗🔧
They were very professional and patient with me.
They were very professional and patient with me. I would recommend every one to give them a try.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Gantantoinette! We're so happy we were able to help you out! Thank you for your kind words! We're glad to hear that our team provided you with a professional and patient experience. Your recommendation means the world to us! If you ever need anything in the future, we’re here to help. Enjoy your new ride!
The service team is second to none !
The service team is second to none ! Very through and professional with competitive pricing . Greg and team do great work. We’ll be back !
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mitchellelvis9110, we really appreciate your feedback! Thank you for your fantastic review! We're thrilled to hear that Greg and our service team provided top-notch, thorough, and professional service at competitive pricing. We truly appreciate your trust in us and look forward to seeing you again in the future. Safe travels!
First Schedule visit per text unsuccessful didnt happen.
First Schedule visit per text unsuccessful didnt happen.spoke with service management second visit prompt visit
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
None23, we really appreciate your feedback! We apologize for the inconvenience with your initial scheduled visit, but we’re glad our service management team was able to assist and ensure a prompt visit the second time. We appreciate your patience and the opportunity to make things right. If you ever need anything, we're here to help!
Very professional listened to my needs and wants gave me
Very professional listened to my needs and wants gave me options and gave me a good price
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Carole-honeycutt, we're happy to hear you had such a positive experience with our team! Thank you for your kind words! We're glad to hear that our team took the time to listen to your needs and provide you with great options at a good price. We appreciate your business and are always here to help. Enjoy your new vehicle!
When I first purchased my car, the cigarette lighter
When I first purchased my car, the cigarette lighter wasn’t working, so I recently changed it out and then my radio stopped working. Mitsubishi dealership told me I needed a new radio that was not the case half assed did their job. I took it to the Nissan dealership. Fuses were missing. Fuses were in the Wrong place. $160 diagnostic test, very disappointed in Mitsubishi
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Amanda Hall, we truly appreciate your honest feedback and want to sincerely apologize for the frustration you've experienced. While we're glad to hear that Jacob provided excellent customer service and helped you get into a vehicle, we regret that your experience with the fuse and radio issue did not meet expectations. Your concerns are valid, and we understand how frustrating it must have been to go through multiple steps to get the correct diagnosis. Please know that we take this seriously and would love the opportunity to make things right. If there’s anything we can do to address this situation further, please reach out to us directly—we want to ensure you're fully satisfied with your vehicle. Thank you again for your honesty, and we appreciate you giving us the chance to improve.
Fantastic Car Buying Experience – 2 Cars, $0 Down!
Fantastic Car Buying Experience – 2 Cars, $0 Down! We had an amazing experience! With our growing family, we needed reliable vehicles, and the team made the process smooth, stress-free, and enjoyable. We walked in with $0 down and drove away with two perfect vehicles that fit our needs and budget. The staff was professional, knowledgeable, and truly went above and beyond to get us the best deal. They took the time to understand what we were looking for and made sure we left happy. If you're looking for a dealership that values its customers and delivers excellent service, we highly recommend Jeremy Franklin! Thank you for making this such a great experience—we’ll definitely be back in the future!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mkjgallegos, thank you so much for your kind words and for choosing Jeremy Franklin Automotive! We're thrilled to hear that you had such a fantastic experience and that we could help you find the perfect vehicles for your growing family—especially with $0 down! Our team is dedicated to making the car-buying process smooth, stress-free, and tailored to your needs, so it means a lot to know we delivered on that promise. We truly appreciate your recommendation and can’t wait to welcome you back in the future! If you ever need anything, don’t hesitate to reach out. Enjoy your new vehicle!
This is a cool dude he is real sweet he always helps me
This is a cool dude he is real sweet he always helps me when I come to you ever been frankly just Mitsubishi and I will always come there
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Browncatherine506@gmal.com, your wonderful feedback and rating mean a lot to us. We're so glad to hear that our team has been able to help you every time you visit Jeremy Franklin Mitsubishi. We appreciate your loyalty and look forward to assisting you again in the future. If there's ever anything you need, we're always here for you!
The staff was amazing.
The staff was amazing. The have the best service. Would recommend to all my friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Office22, thank you so much for the positive review! We're so glad to hear that you had an amazing experience with our team and that you’d recommend us to your friends and family. Providing top-notch service is our priority, and we truly appreciate your support. We look forward to serving you again in the future!
Jeremy Franklin is the best.
Jeremy Franklin is the best. I wasn't in there for 30 minutes and came out with a new ride.. Thank you, Brandon for all your help. And getting me into something that I wanted. And thank you for being so Nice and friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Catina Heard, we are glad we could help! Thank you for your amazing review! We're so happy to hear that Brandon was able to get you into the perfect ride so quickly and with a friendly, hassle-free experience. He truly takes pride in helping our customers find exactly what they’re looking for. Enjoy your new vehicle, and if you ever need anything, we’re always here for you!