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Checkered Flag Honda

(5,389 reviews)
Visit Checkered Flag Honda
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–9:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–5:00pm Closed
2013 state dealer award
View 5 awards
2013 state dealer award
2025 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (757) 447-9884 (757) 447-9884
Used (757) 447-9814 (757) 447-9814
Service (757) 512-8149 (757) 512-8149

Reviews

(5,389 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Honda from DealerRater.

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Great work ethic.

Great work ethic. All staff. When you can go in and get your car serviced and feel relaxed, says a lot

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Betty! We truly appreciate your kind words about our staff and the service experience at Checkered Flag Honda. We strive to create a relaxing environment for our customers, and we're glad to hear you felt that during your visit. We look forward to serving you again in the future! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

The team was very welcoming from the moment we walked in

The team was very welcoming from the moment we walked in the door. Rachel was very knowledgeable and helpful throughout the entire purchasing process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Connor! We greatly appreciate your kind words about your experience at Checkered Flag Honda. It's wonderful to hear that Rachel made your purchasing process enjoyable with her knowledge and support. We look forward to welcoming you back soon! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com

Easy to make an appointment, work was completed in less

Easy to make an appointment, work was completed in less than 2 hours and my car was washed and vacuumed! Kudos!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Elaine! We appreciate your fantastic feedback about your recent experience at Checkered Flag Honda. We're thrilled to hear that your appointment was easy to schedule and that our team completed the work quickly while giving your car some extra attention. We look forward to seeing you again! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com

Josh Did an over and above job taking care of me and my

Josh Did an over and above job taking care of me and my 2024 CRV Hybrid Sport Touring… He also went the extra mile and got my recall done while my vehicle was there with an extra recall kit that could have gone to anyone, but he saved me from having to come back, and its service like this that will keep me coming back to Checkered Flag for sales and service. The CRV is my third new Honda! My first new Honda Accord in 1986… Second Accord in 2013 and now the New CRV in 2024… All from Checkered Flag Honda and it's because of people like Josh. From the time I drove in for my appointment… Josh took care of me including providing me, transportation back home and having me picked up and brought back to the dealership to retrieve my vehicle. Now that service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for your wonderful review! We're thrilled to hear about your positive experience at Checkered Flag Honda, especially with Josh. It's fantastic to know that he went above and beyond to take care of you and your 2024 CR-V Hybrid Sport Touring, ensuring all your needs were met, including handling the recall efficiently. We truly appreciate your loyalty as a three-time Honda owner, and we look forward to serving you for many more years to come. Please don't hesitate to reach out for any future needs! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

Monica was clear and helpful and planned ahead re getting

Monica was clear and helpful and planned ahead re getting the Lyft arranged for my return to pickup my car at day's end. She was terrific to work with on this appt.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Karen! We appreciate your kind words about your experience at Checkered Flag Honda. We're glad to hear that Monica was clear, helpful, and able to assist with your Lyft arrangements. Our team strives to provide excellent service, and it's great to know that we met your expectations. We look forward to serving you again! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

Kept us up to date.

Kept us up to date. Completed in a timely manner. Gave us the proper recommendations without pushing nonscense.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your fantastic review! We're thrilled to hear that you felt well-informed and appreciated our timely service and recommendations at Checkered Flag Honda. Your satisfaction is important to us, and we look forward to assisting you again in the future! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

I was greeted by a friendly advisor and taken care of.

I was greeted by a friendly advisor and taken care of. I was able to get my service done quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your wonderful review! We’re thrilled to hear that you experienced friendly service and had a quick turnaround time for your service at Checkered Flag Honda. We appreciate your business and look forward to assisting you again in the future! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

It was the best experience I've ever had with buying a

It was the best experience I've ever had with buying a car from the phone calls to the visit of the dealership I mean it went really smooth thank you age Rae And David yall really made this experience the best

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Jacqueline! We're thrilled to hear that you had the best experience buying a car with us at Checkered Flag Honda. It's great to know that Rae and David contributed to making your visit smooth and enjoyable. We appreciate your kind words and hope to see you again soon! Enjoy your new vehicle! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com

Jaydon Martinez was friendly, knowledgeable & very

Jaydon Martinez was friendly, knowledgeable & very professional. He explained everything in detail. Highly recommend him if you need to buy!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Jaydon at Checkered Flag Honda. His commitment to providing friendly and knowledgeable service is truly appreciated. We hope to see you again soon, and thank you for recommending us! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

Quick drop off.

Quick drop off.. good people.. total cost was more than what was reported to my insurance, causing me to pay more out of pocket. My claims adjuster still hasn't heard back yet either.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your feedback, Brady. We appreciate you taking the time to share your experience with Checkered Flag Honda. We're glad to hear you found our team to be helpful. Regarding the cost discrepancy and communication with your claims adjuster, we understand how important this matter is. We encourage you to reach out to us directly so we can assist in resolving your concerns. Thank you again for your review. Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com