Reviews
Monica was fabulous.
Monica was fabulous. She knew what she was doing and took care of my CRV's needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Charles! We appreciate you taking the time to leave such a positive review about your experience with Monica at Checkered Flag Honda. We're glad to hear she was able to assist you with your CR-V's needs. We look forward to seeing you again soon! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
The sales representative, Alexis Baum, was extremely
The sales representative, Alexis Baum, was extremely professional and knowledgeable. It made the purchase of the vehicle stress free and easy.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful feedback, Derek! We're thrilled to hear that Alexis provided you with a professional and knowledgeable experience during your vehicle purchase. At Checkered Flag Honda, we strive to make the process as smooth as possible. We appreciate your support and look forward to seeing you again! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com
The service went smoothly - easy to make appointment,
The service went smoothly - easy to make appointment, easy to drop off, easy to pickup, and it was done earlier than expected!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Amy, for your wonderful review! We're thrilled to hear that your service experience at Checkered Flag Honda was smooth and exceeded your expectations. It's always our goal to provide convenience and efficiency. We look forward to seeing you again in the future! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Brian Giles is an amazing and trustworthy service agent
Brian Giles is an amazing and trustworthy service agent who I truly appreciate the customer care he provides by providing transparent advice on services for my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review! We’re thrilled to hear that Brian provided you with amazing and trustworthy service at Checkered Flag Honda. Transparency is key in ensuring our customers feel cared for, and we appreciate you recognizing that. We look forward to assisting you again in the future! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
The easiness of setting the appointment and the
The easiness of setting the appointment and the friendliness of the employee servicing my vehicle.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Kishana! We truly appreciate your kind words about the ease of setting your appointment and the friendliness of our team at Checkered Flag Honda. We strive to provide a welcoming experience for all our customers. We look forward to serving you again in the future! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Brian was very helpful and thorough, and kept us updated
Brian was very helpful and thorough, and kept us updated on the progress while the maintenance was being completed on the vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Anna! We appreciate your kind words about Brian and are glad to hear that you found our service thorough and helpful. Keeping you updated is a priority for us at Checkered Flag Honda. We look forward to seeing you again for any future maintenance needs! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Provided excellent customer service from star to finish.
Provided excellent customer service from star to finish. Bravo Zulu to my Sales Associate Sherri Frank, very professional, knowledgeable on the car i buy. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Janell Boone provided exceptional service when I arrived
Janell Boone provided exceptional service when I arrived to service for routine maintenance. Soon as I arrived, she greeted me and quickly got me squared away. Once my car was ready, she went over future services that I would need soon. Definitely a great visit.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Antonio, for your wonderful review! We're thrilled to hear that you received exceptional service during your routine maintenance visit at Checkered Flag Honda. Our team strives to provide quick and helpful assistance, and it sounds like Janell did just that. We appreciate your recognition and look forward to seeing you again for your future service needs! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
did as asked and within a good amount of time.
did as asked and within a good amount of time. Friendly service reps, answered questions, ensured I was fully aware of all work they did, and ensured I understood all their recommendations to keep my vehicle in top shap
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, for your thoughtful review, Gary! We’re thrilled to hear that you received friendly service and felt well-informed about the work done on your vehicle. At Checkered Flag Honda, we prioritize ensuring our customers are knowledgeable about their vehicles. We appreciate your feedback and look forward to seeing you again for any future needs! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
I recently visited Checkered Flag Honda for my first free
I recently visited Checkered Flag Honda for my first free oil change and tire rotation after purchasing my 2024 CR-V Sport Hybrid. From the start, Stephanie Z., my service rep, was welcoming, attentive, and personable. She explained the service timing and made sure I was comfortable. During our conversation, I mentioned my concern about the Diamond Ceramic Coating not giving my car the shiny finish I expected. Stephanie immediately took ownership of the issue, offering to look into it and make things right. She needs to be cloned! I also spoke with Sales Manager Brian, who worked with Stephanie and Janell in Service to arrange for the coating to be reapplied. Although hesitant, Janell’s reassurance convinced me to proceed, and I’m so glad I did. When I picked up my car, it looked stunning—inside and out! The paint had a beautiful shine, and the car had a flawless appearance. I also met Dion from Detailing, who kindly offered helpful tips to maintain the paint. Checkered Flag Honda truly made me feel valued. From their proactive service to their commitment to customer satisfaction, it's clear they care deeply about their customers. I highly recommend them for a top-notch experience. Thanks to Stephanie, Brian, Janell, and Dion for going above and beyond!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your wonderful review, Julia! We’re thrilled to hear about your experience with us at Checkered Flag Honda, especially with your 2024 CR-V Sport Hybrid. It’s fantastic to know that Stephanie, Brian, Janell, and Dion provided you with attentive and personalized service. We truly appreciate your kind words about their dedication to making your visit exceptional. We’re glad that the Diamond Ceramic Coating was reapplied to your satisfaction and that your car looks stunning! Your recommendation means a lot to us. We look forward to serving you again in the future and hope you enjoy many happy miles in your CR-V! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com