Reviews
State inspection & recall
Checkered Flag Honda are always responsive, they’ll fit you in as quickly as they can for any maintenance needed. They’be mailed me any recalls that have come in & do repair maintenance decently fast, but it is reliable corrective work in the end.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Dealership
Service is great but this dealership starts with the efficiency of the sales department and the courtesy of all employees. I can drive away with confidence in a safe vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
William, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Routine Service
Prompt, professional and friendly service. Comfortable and clean waiting room. Convenient location with easy access. Ride service available if needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It's our commitment to ensure quality customer care by providing comfortable, clean, and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Great service
Stephanie was very helpful had a slow leak in tire wasn't sure it could be fixed was checked and found that it could not. They got me a tire and had me up and running in a timely manner
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Thank you and take care! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Loaner card
I got a rental car and was charged $105, when i was told 35 a day. $100 hold. This was a lie. My card was charged 105 when i only had the car for one day
- Customer service 3.0
- Buying process 2.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing this review regarding your experience with us, Crystal. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Great service, more techs needed
John Brown is a great service rep. I like how he kept me updated throughout the process and went above and beyond for me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Phillip, thank you for taking the time to leave us such a great review! I appreciate every hard-working member of our service team, and I am thrilled to know John went above and beyond for you. If you have any additional comments and/or questions, please feel free to contact me directly! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
We called Carl after my wife had an accident with our
We called Carl after my wife had an accident with our current 2022 Honda Odessey, which was later totaled. Carl and I set up a date to talk and as usual he was extremely helpful and ready to do what was necessary to keep my wife Marie happy. We looked a few different models and she said she want to try the CRV Hybrid which we did. We went on a ride around military circle, or what it left, to give my wife the feel of the car with no traffic. It worked great, she drove us back to the Checkered Flag dealership. Carl went over all he information on the car and cost. We bought the car, and now my wife has her new ride, the first time she has had anything other than an Odessey. And as before, A Happy Wife is a Happy Life. Thank you again Carl for your help and understanding. PS, Carl took my Ridgeline and had it washed and vacuumed, while we were checking the CRV's operations and features. We wish you and all a Very Merry Christmas and a Happy, Healthy, and Safe New Year.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for writing such a great review about your experience at our dealership! I appreciate the feedback and am pleased that your experience with Carl and our team was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that your wife is enjoying hers. I look forward to seeing you again. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Great service , clean facility
Came in for oil change and tire rotation. Job completed quick and on time. The service lady was polite ,helpful and explained everything that was done.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your marvelous feedback, Percival. It's our commitment to ensure quality customer care by providing comfortable and clean facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Great Service with a unwanted extra
The service advisor was great and personable... very friendly and customer driven. The car wash guy ... not so much
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kymberlei, I am glad to hear that your visit was an overall positive one. Please contact me if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Outstanding service from the dealership!
Checkered Flag Honda always delivers top notch service whenever I have service done at the dealership.Outstanding service from the dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the kind words, Ricky. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Checkered Flag Honda, we value our customers and we look forward to seeing you down the road. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com