Reviews
Great Service
Darryl was patient and very helpful! He carefully reviewed all of the information with me and answered all questions. I would definitely recommend to a friend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Professional and friendly staff
The staff were all very professional especially Joshua. I like having the ciffee and bottled water available to the customers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Maria, we are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Good place for preventative maintenance or repair.
Appointment time was accurate and work began. Lobby is nice. Service team was excellent. Only thing I would change is for them to email the invoice for records.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jeremiah, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
My car was broken into while getting serviced there.
My car was broken into while getting serviced there. They did not take proper actions to ensure my car was locked. They informed me that due to their lack of responsibility, I must file a police report. My car is still making noise and instead of the service manager calling me back, she emailed me to avoid speaking with me. I am informing everyone not to come here due to my experience and escalating until this is resolved. Checkered flag need to hold themselves accountable and make sure their staff are locking doors . I have lost all confidence in knowing my car is in good hands when I bring it there ! VERY DISAPPOINTED!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Our team has acknowledged this review.
Excellent
Dealing with Benjamin Mungaithi was a fantastic experience..not only he help me with all my questions but he make feel welcome and guide me in the right direction base on my needs...great person...the real definition of customer service at its best....!!! Benjamin really is making a difference in this place....thank you Benjamin...!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Best Vehicle Buying Experience
Thanks to my car sales specialist, Darryl Duchesneau, I had a pleasantly enjoyable experience purchasing my new Honda HRV. He was knowledgeable, friendly, and willing to go above and beyond to assure I was comfortable during the vehicle buying process. I hope everyone at Checkered Flag Honda is like him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Easy Peazy
Stephanie, my service advisor, showed great customer service from my arrival to completion. Her communication and friendliness made things pleasurable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your review brightened our day, Jack! Thank you for sharing your positive experience, and we'd love to have you back at our dealership. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Great service
Your staff was extremely helpful friendly and knowledgeable my service rep went and checked my warranty and helped me save money on my repair
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kathleen, thank you for taking the time to share your feedback. Each employee is a valued member of the Checkered Flag Honda team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Great Experience
David Haydu was totally professional and patient. He’s demeanor was welcoming and made me feel at ease. He was very patient with a person like me. My wife liked the experience. We are happy with our purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us, Carlos! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Great service
David is a great agent. He helped with all the processes and took time to explain the features of the car very clearly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at our dealership! We are looking forward to working with you again in the future. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com