Reviews
Honda Accord
Marissa and Rachel. The no hassle pricing. The Amazon gift card was the cherry on top. Why does the answer have to be more than 20 words?
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for this amazing review! I really appreciate your business, Scott. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Great Service: Scheduled Maintenance
Staff was very friendly, my car was serviced quickly and efficiently. I would love to see fresh baked goods (muffins, scones, pastries, donuts, etc.) from a local bakery added to the current refreshments offered in the morning.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words, Daphaney. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Great customer service
Terrance took the time to listen to my needs and wants when looking for a new vehicle. Thank you so much for the great experience!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
First time car buyer
It was simple easy and the people we knowledgeable. All around a great experience for a first time car buyer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Christopher, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great car-buying experience at Checkered Flag Honda! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Clean & efficient facilities.
The friendly workers were the best! I only had an oil change but definitely plan to return soon for state inspection.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Linda, it is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Excellent customer service
I brought my accord in because this suspension was making sounds. Josh took care of getting my car in to service quickly where they were able to vote down the suspension nuts that had come loose and get me back on the road quickly. Thank you. I also liked the fact that there were hot coffee, tea, and apples and oranges available since I did not think to grab breakfast. This is a very thoughtful and nice touch and I truly appreciate such wonderful provisions being provided to customers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ian, Thank you for your review! We're glad to hear that you had a positive experience with our service team and that your vehicle is running smoothly. Please let us know if you have any questions about the work that was done. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Awesome service
Checked my car thoroughly found issues that needed to be fixed. Needed this dine to give the car to my granddaughter.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this amazing review! We really appreciate your business, Caroline. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Excellent example of customer service
Marissa Shadler! First time buying a car in a long time and this has been best experience we have had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new vehicle, Debra. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Marissa was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
took care of factory reset
My Apple CarPlay stopped working, and they found a software update and reset the system so it worked. I wish that Honda had notified me of it, rather than my having to have a problem and call in, but at least it's now fixed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to provide this feedback, Elena. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to contact me if you’d like to discuss anything in greater detail. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Leon Rodriguez Rocks !!!!!!!
Totally awesome experience with Leon Rodriguez from the first phone call to signing the paperwork and driving home. Our fourth Honda CRV - a great car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your fourth Honda CRV and thank you so much for taking the time to share your feedback with us, Jack! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com