Reviews
Leon Rodriguez Rocks !!!!!!!
Totally awesome experience with Leon Rodriguez from the first phone call to signing the paperwork and driving home. Our fourth Honda CRV - a great car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your fourth Honda CRV and thank you so much for taking the time to share your feedback with us, Jack! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Great service, New car
Excellent service, hospitality, and communication. Overall, all of my questions and uncertainties were thoroughly addressed regarding the purchase of a new car. I left the dealership knowing I made a good decision.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Austinne, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Checkered Flag Honda. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Great Service
Johnnie Landers was courteous, quick and professional. I always look forward to my visits. Even tho this is my second vehicle, I will always go to checkered flag
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Service and repairs
Everything. The staff, the mechanic that serviced my car. Everyone went above to help me. I purchased my car from another Honda dealer. I lost trust and confidence in them, so I came to Checkered Flag and I'm glad I did.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Standard Maintenance
John was very communicative and responded to all my texts and questions. He had the misfortune of being assigned to me and my car was in your care for 3.5 days. This meant that he had to update me multiple times.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Katie, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Great
The genuine concern for a customers purchase that I received from Daryl was awesome. He’s a great people person and was willing to help and was not over bearing. His concern and willingness to help was just perfect. And my husband and I will be back in to trade my vehicle in and purchase a new vehicle. Will touch basis w Daryl in another month or so for sure!! He’s awesome
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
friendly staff and kept me updated entire time
Kaity was so nice and kept me updated the entire time. Everything was done in a timely manner. Will always go to Checkered Flag Honda!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. We hope to be of service to you again in the future! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Car Buying Experience
Mr. Benjamin and Tony did an outstanding job of taking care of my wife and I. They went above and beyond from start to finish. Mr. Benjamin made the entire process of purchasing the vehicle seamless and Tony followed through with the financing end with flying colors. This is truly the BEST car buying experience we have ever had. If I could give it TEN stars I would. Great job and thank you again. Will definitely recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Steven! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Great ambiance,very helpful and courteous employee
Very easy process,well mannered agents and very good service.Will continue to use your facility and gladly recommend to family and friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
SERVICE DEPT
Everyone was so pleasant and efficient. You were very busy but still managed to get my car inspected even though it was a last min add on.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jennifer, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com