Reviews
Good coffee available
Everything went very well, and I was not pressured to have other services not listed on the maintenance minder done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for giving us the opportunity to service your vehicle, John. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Customer Service Excellent
Timely, efficient, customer service excellent, clean facilities, Confidence in repairs, good communication with repair shop representative, no complaints, waiting room pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joan, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Great service
There was no haggling over the price. Sherry found exactly what fit my parameters and it was in stock. The car just needed to be cleaned.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nancy, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Service
The vehicle was Ready but staffing wasn't there when I picked up. It took me approximately 15min wait time before anyone assisted me
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Barbara, thank you for sharing your experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to me to discuss your experience further. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Yearly State inspection service
Quick service, people are kind and professional. Clean facilities, offers free car wash, service fee is fair enough and excellent quality of work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gerardo, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
my day of automobile service at the red checkered
relatively quick service, and courteous employees Under the new red checkered flag, not sure why they no longer use the black & white checkered flag, some marketing move I suspect.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Christopher, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Clean facilities
The service agent was polite and accommodating. Maintenance team needs more attention to detail when changing the oil and complimentary car wash.
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Amazing prices. Friendly staff.
I had visited a different dealership in the area, interested in the same vehicle. Ordering the car I wanted from start to finish was a breeze. Checkered flag didn’t have the vehicle I wanted currently on the lot but as soon as they got one in I was asked if I would like to see the vehicle. All the staff was extremely helpful. Alexis did a great job keeping me informed on the status of my vehicle. She also answered all questions I had and explained everything perfectly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Alejandra, thank you for your kind words. We feel our service department is what makes Checkered Flag Honda special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Great service
Stephanie was very helpful, and the work was high quality and done quickly. Everything was completed the day I dropped off the car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at our dealership! We are looking forward to working with you again in the future. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Great service
The customer service was great! My sales rep was a very knowledgeable and friendly person. I was extremely satisfied with the entire process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to let us know how satisfied you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com