Reviews
Great service
The customer service was great! My sales rep was a very knowledgeable and friendly person. I was extremely satisfied with the entire process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to let us know how satisfied you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Superior Service
My appointment was for Friday. October 5. However, my plans changed and I need to change my appointment to Thursday October 4. Scheduling said if I could drop off my car by 7 am , if they could , they would work me in. Thankfully Stephanie was able to work me in and got all my scheduled maintenance completed. Wonderful customer service. Thank you for getting everything completed by Thursday so I could have my car back by Thursday late afternoon.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Linda, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Suburbs service
All agents were very polite and caring. They definitely wanted to make sure that I was satisfied with the service I received. I was more than satisfied!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joelle, thank you for the feedback! We are happy to hear about your positive experience at Checkered Flag Honda, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Excellent Service, friendly staff
I liked that I was able to pay for my vehicles repair online, as the car was ready toward the end of the day it was nice to be able to know that after hours pickup would be available. The Service Agent was courteous and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Matthew, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Great car buying experience
Lucas was friendly, informative and not pushy. Mike and Lucas kept my Dad and I laughing the entire time. Best car buying experience ever. Car selection was great at a good price with a 1 year WARRANTY!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Your kind words mean a lot to us, Dana. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and enjoyable as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Great dealership!
Loved the no haggling over price-we bought for under msrp sticker too! Connor, our salesman, was very helpful in helping us decide which model and trim level to purchase. He is very knowledgeable!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Melissa. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Customer Service
Great customer service. Our salesman was patient and professional. He was very prompt in responding to our tex messages, questions and/or concerns. He was very knowledgeable about the vehicle we purchased. Great experience.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kathy, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Mostly satisfied
Work done in good time. Had recall on side mirrors completed which I was not expecting. Left mirror is now not shaking which is great, however the mirror image seems a little “swimmy” or a little distorted image reflected. Left message but was not returned. Can probably keep mirror as only looking at it every few minutes.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving this review, Wayne. Your comments are important to us, and we appreciate all feedback, as it helps us grow as a dealership. Please contact me so we can further discuss your visit. I look forward to speaking with you. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Soooo, you mean car buying can actually be easy??
Stress free, pleasant experience! No pressure, just caring professionals that know how to communicate. Loved the haggle free, upfront and honest environment -Sherry took great care of me! They’ve got a customer for life…don’t be scared, give them a chance!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tiffany, thank you for your feedback and recommendation. It's fantastic to know that we were able to make your car purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Good Customer Service, Repairs
Although I had an appointment and planned to wait for my vehicle, I had not anticipated a lengthy wait. When I informed the Service Advisor that I had other appointments, he was very cordial and understanding and did all that he could to accommodate me. This has been my experience since purchased the vehicle. Though obviously short-staffed, employees appear to be doing all that they can to maintain their level of professionalism.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ann, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com