Sutton Ford

Everything is 100 percent.i have never had any problems at all service has always been and quick excellent and I appreciate the people there.

The dealership was great at handling my concerns about my vehicle, they were prompt to address my needs in obtaining me a rental also I was kept informed on the status of my vehicle while it was being serviced. The overall experience was excellent, great staff.

The quick lane and the Auto service dept. Has great customer service. They keep you informed with what's going on with your car and how much time it will take until your car is ready. They know my name when I walk in the door.

Confusion on the date and time of my appointment. However the quick lane stepped up, found the problem with my F150's wheel bearings, thanks.

I was happy with my new car. It was quick and easy. I have told others what a great experience I had and recommended they go to sutton Ford

The price advertised was $3,500 less than the actual selling price of the vehicle. The additional $3,500 was for work they did on the vehicle but failed to advertise or include in their selling price. They charged the customer for etching the VIN in the window because it lowers their insurance for having the car on the lot. They added a certification to the car too. The price was misleading and they did not want to lower the cost of the already incurred expenses. The actual price of the car was over market value while they advertised it at below market value.

Great service and friendly staff...I was one of the lucky ones and got a free Oil change...I was told they do this every Friday great service

Anita Sutton was awesome as usual!! M you for another great truck! She’s always professional and goes out her to make the customer happy!

The service was completed in a very timely manner and the staff were friendly. I was greeted shortly after walking through the services doors and received text messages throughout the day updating the progress of the service. It made it easy to plan my day knowing I could have a good estimate of when the vehicle would be ready.

Greeted kindly by sales people at front. Stephanie in the service dept took care of my needs. In this day and age, we all need a little connection and kindness. My only problem, was after paying my bill, I wasn’t shown where my vehicle was. I asked at cashiers cage, and was told it’d be on the first or second row. In a lot full of cars, and not familiar with the setup, I wondered around until locating it.