Reviews
It’s a good dealership for buying a car I bought several...
It’s a good dealership for buying a car I bought several from a neither OKI bought three Lincoln’s my wife bought two F150 for Maneater and we love them thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Professional and friendly environment. Clean and nice...
Professional and friendly environment. Clean and nice sitting space.. I purchaesed my vehicle here, continue to return because I trust the people & value their work ethics.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
WONDERFUL DEALER!!! For decades I have been extremely...
WONDERFUL DEALER!!! For decades I have been extremely pleased with the quality of the Ford automobiles. This weekend we purchased a Ford Edge from Sutton Ford in Matteson Illinois. VERY VERY pleased with the entire process. This dealership took GREAT!! care of us during the pandemic. From the trade in process to full purchase they made sure we were comfortable and happy. Jeremey Walton, was our sales rep, he went above and beyond to make sure we were happy and satisfied. Chuck Yzaguirre, the floor manager helped seal the deal they are both SHINING STARS at Sutton Ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everyone is always pleasant. They have really taken care...
Everyone is always pleasant. They have really taken care of my vehicle, although pricing can be a bit high. Jillian is awesome!! Thanks very much!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Clean facility. The employees at the service desk are...
Clean facility. The employees at the service desk are very professional. Have worked with the individuals before and Im always confident my car will be cared for promptly and for the reason I brought it in.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Truck was listed as new on line. It was actually a demo....
Truck was listed as new on line. It was actually a demo. Also did not like the fact that I had to haggle over discounts being offered. I felt they should have all been laid out and gone through to see which I qualified for.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
The service was excellent. I wasn’t even expecting to...
The service was excellent. I wasn’t even expecting to receive a car, but they made it happen. I was able to walk out with a 2016 Chevy Cruze.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Got me in and out quickly. I was pleased with the service...
Got me in and out quickly. I was pleased with the service and Sutton’s ability to look at my vehicle without an appointment. Mark Bates
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is the second vehicle that I purchased from Mr....
This is the second vehicle that I purchased from Mr. Parker. In fact, two of my daughters and son-in-law have purchased vehicles from Mr. Parker. So far, we are satisfied customers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service, was in and out in under a hour. always...
Great service, was in and out in under a hour. always come to sutton ford for service. We have been coming here for years. thanks.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
