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Sutton Ford

(5,248 reviews)
Visit Sutton Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 4:30pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–4:30pm
Tuesday 9:00am–8:00pm 7:00am–4:30pm
Wednesday 9:00am–8:00pm 7:00am–4:30pm
Thursday 9:00am–8:00pm 7:00am–4:30pm
Friday 9:00am–8:00pm 7:00am–4:30pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (708) 248-8896 (708) 248-8896
Used (708) 300-3341 (708) 300-3341
Service (708) 300-3330 (708) 300-3330

Reviews

(5,248 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sutton Ford from DealerRater.

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Great,experience always what ever your reason for going...

Great,experience always what ever your reason for going there,always a pleasure interacting with the staff in a whole,the owner mr sutton is a decent person, God bless them always. I travel far from my home to go there for any service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Melissa, and the Lincoln team are always helpful and very...

Melissa, and the Lincoln team are always helpful and very organized. They always go above and beyond for customers like me. Top services always. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent Service!

My overall experience here was great! Jeremy was very attentive and helpful from the time I walked in the door until the time I walked out as he handed me the keys to my new vehicle! (((Highly recommended)))

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jackie, we're happy you found our staff to be so supportive during your experience here at Sutton Ford Inc.. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

Excellent service! Quick and efficient, Rusty was very...

Excellent service! Quick and efficient, Rusty was very personable and although I didn’t get the car I went in for, I got a great car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Friendly professional service with very pleasant...

Friendly professional service with very pleasant atmosphere. Customer service was excellent. Friendliness was excellent. Price was fair. Quality of work was excellent and I am grateful for the car wash.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I had a very pleasant experience with Mr Lester. He told...

I had a very pleasant experience with Mr Lester. He told me about the answer out of ownership of a car the distance between purchases in The different dealerships will be buying my next car from Sutton Ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I have been customer for over18 years. All my vehicles...

I have been customer for over18 years. All my vehicles have been purchased here. I love the great service and the salesperson who assisted me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This is a much better dealership in the past few years....

This is a much better dealership in the past few years. The delivery of the car is improved and it’s better staffing with people that are or seem sincere and not fake I have to do this personality. Quick Lane is just that with decent people that want you to have a positive experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Always great service. Professional courteous. Only...

Always great service. Professional courteous. Only suggestion is car should be brought to you instead of having to look for your car. Or a least offered

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service was professional and thorough. My car drives like...

Service was professional and thorough. My car drives like new now. All staff encountered were friendly, knowledgeable, and professional. I was kept informed throughout the entire process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.