Reviews
My experience with Jessica Harris and Stacey McClain was...
My experience with Jessica Harris and Stacey McClain was excellent. The suggestions for repair were presented concisely, and the service was professional, fast and thorough.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Came in for oil change...3 hours later at QUICK...
Came in for oil change...3 hours later at QUICK LUBE...change the name to Sutton Lube,not first time....need to go somewhere else...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We do have an online check in service. We apologize that we have been very busy so times are longer than usual
I really don't have a lot to say I was happy with the...
I really don't have a lot to say I was happy with the service and the wait time was brief, the staff was polite and profrssional
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
One of my favorite events for my Escape and me is our...
One of my favorite events for my Escape and me is our auto butler visit! When I pick it up, it is as beautiful as the day I bought it! Pristeen! I am also very grateful for the ride home after I drop it off so I don’t have to sit and wait at the dealership! Quality customer care at Sutton Ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very nice dealer.. everything was on point very good...
Very nice dealer.. everything was on point very good service I recommend definitely going back for future repairs or car service on cars thank Sutton ford
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jilly always goes above and beyond. She is an excellent...
Jilly always goes above and beyond. She is an excellent Cust Service Employee. Always happy with service at Sutton -they do an awesome job! Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sutton Ford’s quick service department is very friendly...
Sutton Ford’s quick service department is very friendly and accommodating to their costumers. They make you feel at home when you go here for service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was pretty good, just had an issues wiith...
Service was pretty good, just had an issues wiith securing a courtesy ride to pick car up when done. Brittini was extremely friendly and attentive.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent dealership from sale through maintenance and...
Excellent dealership from sale through maintenance and service of my car. Always very friendly, courteous and trustworthy service and advice about maintaining my car. I could buy my card from anyplace but I choose Sutton because of the staff and their dedication to providing excellent service. Very impressive.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Poor service issue was not resolved. I had to rent a car...
Poor service issue was not resolved. I had to rent a car at my expense for two days and the issue still was not resolved. Very disappointed!!!
- Customer service 2.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Feel free to call us to discuss 708-720-8087. Unfortunately vehicles are extremely complex machines and some issues cannot be resolved right away
