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Sutton Ford

(5,248 reviews)
Visit Sutton Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 4:30pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–4:30pm
Tuesday 9:00am–8:00pm 7:00am–4:30pm
Wednesday 9:00am–8:00pm 7:00am–4:30pm
Thursday 9:00am–8:00pm 7:00am–4:30pm
Friday 9:00am–8:00pm 7:00am–4:30pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (708) 248-8896 (708) 248-8896
Used (708) 300-3341 (708) 300-3341
Service (708) 300-3330 (708) 300-3330

Reviews

(5,248 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sutton Ford from DealerRater.

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I had my auto butler service done. As always the staff is...

I had my auto butler service done. As always the staff is friendly kind and informative. Never had a problem in the 4 years I’ve been going to Sutton Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Thank you for servicing my vehicle as always. Wasn’t the...

Thank you for servicing my vehicle as always. Wasn’t the trans fluid. Was the coolant. I also found out there’s been a recall on escapes for the coolant leaking into the engine. Omg! But yeah, thanks for the service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They are courteous in the quick lane department, always...

They are courteous in the quick lane department, always ready to help in any way they can to get my car serviced right and timely.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Always a pleasure to do business with! Everyone is so...

Always a pleasure to do business with! Everyone is so friendly and courteous. The service department strives to do an excellent job on their repairs and it shows. Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jillian Stanford was very helpful and patient with me....

Jillian Stanford was very helpful and patient with me. Jillian was even nice enough to give my daughter a mask because she forgot hers at home. I will continue to use this dealer in the future. She explained to me what actually was going on with my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Good service, everything was great. I normally go there...

Good service, everything was great. I normally go there whenever I need something done and the service is excellent even if I have to wait

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great staff in the quick lane. The staff is always...

Great staff in the quick lane. The staff is always willing to help me and doing everything above and beyond. 90% of the time I come in I’m with Jillian. You couldn’t ask for a better employee

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Jessica Harris checked me in. She was very professional...

Jessica Harris checked me in. She was very professional and courteous. She has a great attitude for servicing the retail customer. All of our service has been with Sutton and I don’t see any reason to change now.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

All ways very easy to deal with. Great service and a...

All ways very easy to deal with. Great service and a pleasure to work with Melissa. Would recommend have your car repairs and maintenance preformed here

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service work completed on time vehicle returned...

Great service work completed on time vehicle returned washed and clean inside. Highly trusted dealership and highly recommended to friends and family for sales and service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.