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Sutton Ford

(5,248 reviews)
Visit Sutton Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 4:30pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–4:30pm
Tuesday 9:00am–8:00pm 7:00am–4:30pm
Wednesday 9:00am–8:00pm 7:00am–4:30pm
Thursday 9:00am–8:00pm 7:00am–4:30pm
Friday 9:00am–8:00pm 7:00am–4:30pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (708) 248-8896 (708) 248-8896
Used (708) 300-3341 (708) 300-3341
Service (708) 300-3330 (708) 300-3330

Reviews

(5,248 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sutton Ford from DealerRater.

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As I have had Sutton Ford for my car needs and always...

As I have had Sutton Ford for my car needs and always have received the best of service. The staff is professional and friendly. I

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very good experience! Oil change, tire rotation and wash...

Very good experience! Oil change, tire rotation and wash in less than 2 hours.They took me in as a walk in appointment that was very much appreciated. Looking for a reliable service department, so far so good. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They do a great job. But pricing is really high,so I...

They do a great job. But pricing is really high,so I just wanted them to do my oil change because it's a dealership for my vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone at Sutton Ford was extremely helpful in helping...

Everyone at Sutton Ford was extremely helpful in helping me with the purchase of the 2017 Ford Escape. Very professionally walked me through the sales process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We have had great experiences in sales and service at...

We have had great experiences in sales and service at Sutton Ford, They are pleasant on the phone and just as nice in person. Thanks for another fast, easy, and safe service visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Fast and done right the first time!!! Shuttle service...

Fast and done right the first time!!! Shuttle service was excellent, clean and courteous. I’m very happy with Service Dept. and my whole experience at Sutton Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I don’t have an issue with the dealership I have a...

I don’t have an issue with the dealership I have a problem with Ford witch affects the dealership. I have a Ford festa with a transmission that ford knows is bad and faulty. I am the second owner car has 52000 miles on it and.they want 2200 dollars from me to repair fords Faulty trans. Makes me not want to buy FORDS ever. And I think it is a direct reflection on the dealership when you tire there hands in regards to replacement of that faulty trans. Thanks for your time A concerned car enthusiast

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I worked mostly with Rusty, he was very informative and...

I worked mostly with Rusty, he was very informative and helpful. Very friendly listen to what I wanted and my expectation, and did his best to make it happen. Great Experience.... Thank You All

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Suttpn Ford had excellent quality service. Anita Suttpn...

Suttpn Ford had excellent quality service. Anita Suttpn was very helpful, knowledgeable and friendly. This is my second vehicle Ive purchase from Sutton and I will so in the future. Thank You Anita Sutton for excellent services. And a shout out to Latoya in the finance department. You girls are the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was a great experience they are friendly Family...

It was a great experience they are friendly Family oriented and willing to work with you. Logan is a great salesman. I love the ford family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.