Reviews
My service person was Melissa. She was very kind and...
My service person was Melissa. She was very kind and respectful. She simply communicated the issue, gave updates on timing, got the job done. If I had two sets of hands, I give her four thumbs up.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service
As always service was outstanding thanks to Jillian
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bilal, we appreciate your feedback of Jillian's outstanding service! We hope you continue to choose Sutton Ford Inc. for all your vehicle needs! Take care!
used ford fusion
This is a beautiful facility with knowledgeable staff. We bought a great used car that was prepped nicely. We will monitor website for additional purchases. We are very happy overall.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our family had been with.Ford ,for years.Whether, it sale...
Our family had been with.Ford ,for years.Whether, it sale or service you all were alway there for us.You make sure we had great discount s,top notch, service.We folks are off the chains! Which means you're dinomite! Thanks!!!!##
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brittany was very helpful, friendly, and professional. It...
Brittany was very helpful, friendly, and professional. It was another guy that was helping too but I can’t remember his ( the same goes for him. I would definitely go back to this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Auto Mechanic’s not completing the jobs they started and...
Auto Mechanic’s not completing the jobs they started and I got my truck back in worst shape than it was when I brought it in
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, we cannot identify you on here so please give us a call 708-70-8060 and we would like to hear your concerns
GREAT
WHEN EVER I HAVE A NEED FOR SERVICE JILLIAN STANFORD ALWAYS COME MY RESCUE AND MY F-150 ALWAYS LEAVE THE SERVICE AREA ROLLING GREAT
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
2013 MKX
Customer friendly Very professional Excellent workmanship
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Frank, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I get my Lincoln serviced at Sutton Ford and they do an...
I get my Lincoln serviced at Sutton Ford and they do an excellent job. My car drives well and it stills feel brand new. They have excellent customer service and a drive you home service and pick up while your car is being taken care of, also free car wash. Highly recommend them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great staff equals a great buying experience. I did my...
Great staff equals a great buying experience. I did my deal on a new F-150 with Lester Parker. I just hope he’s still there when I buy my next one.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car