Skip to main content

Sutton Ford

(5,248 reviews)
Visit Sutton Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 4:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–4:30pm
Tuesday 9:00am–8:00pm 7:00am–4:30pm
Wednesday 9:00am–8:00pm 7:00am–4:30pm
Thursday 9:00am–8:00pm 7:00am–4:30pm
Friday 9:00am–8:00pm 7:00am–4:30pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (708) 248-8896 (708) 248-8896
Used (708) 300-3341 (708) 300-3341
Service (708) 300-3330 (708) 300-3330

Reviews

(5,248 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sutton Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Jilian at Sutton ford was amazing and informative. Will...

Jilian at Sutton ford was amazing and informative. Will certainly return for more service need. Thank you for your assistance with my concerns regarding my 2014 Ford Focus

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

60.000 mi service.Jillian was like a dream.Everything...

60.000 mi service. Jillian was like a dream. Everything went well. Service was spectacular compared to other Ford dealerships. I feel very comfortable and accommodated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The process implemented to call customers when it is time...

The process implemented to call customers when it is time for service is safe and saves time. It allows one to do other chores. T

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great work as always special thanks to Melissa...

Great work as always special thanks to Melissa Excellent service and keeping in touch with me on repairs Sutton Ford is the best in my 14 years so far good good staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Chuck elected the perfect vehicle with all our needs. Was...

Chuck elected the perfect vehicle with all our needs. Was very helpful and knowledgeable with the Ford Explorer. We are glad we came to this dealership. We received phenomenal service. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Sutton has been very competent in servicing my car I...

Sutton has been very competent in servicing my car I trust their service people. Although it was a long day due to the number of customers. they followed of social distancing and we were well taken care of. I was offered numerous times to be taken home and decided to stay. The staff was kind and followed up numerous times.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jillian was very nice compassionate patient and very...

Jillian was very nice compassionate patient and very helpful I like her attitude she's very helpful and and always smiling and willing to help when needed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

This is the best ford dealership I have ever been to and...

This is the best ford dealership I have ever been to and this was the 4th Ford I have bought. Tiffany my sales person was wonderful! She was honest, caring and friendly. LaToya in finance was just as wonderful! Great service and warm friendly staff! I love Ford to begin with, but this is the first time I have felt this way about a dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Love Sutton Ford!!

If you need to buy a car come here! Ask for Tiffany! She is so amazing. She is there to help you get the best deal and she really cares. Latoya in finance was awesome as well! Both of them made me feel good about my purchase and the deal I got. The people in this dealership overall were friendly and genuine. Hard to find in the auto industry, but you can find it here!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Sutton Ford has been servicing our family cars for the...

Sutton Ford has been servicing our family cars for the last three years. They’ve done a great job! They squeeze us in to get oil changes! They work with our schedules.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.