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Sutton Ford

(5,248 reviews)
Visit Sutton Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 4:30pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–4:30pm
Tuesday 9:00am–8:00pm 7:00am–4:30pm
Wednesday 9:00am–8:00pm 7:00am–4:30pm
Thursday 9:00am–8:00pm 7:00am–4:30pm
Friday 9:00am–8:00pm 7:00am–4:30pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (708) 248-8896 (708) 248-8896
Used (708) 300-3341 (708) 300-3341
Service (708) 300-3330 (708) 300-3330

Reviews

(5,248 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sutton Ford from DealerRater.

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I was treated with respect the moment i arrived. The...

I was treated with respect the moment i arrived. The salesman was knowledgeable and didnt try to bs us. We will definitely come back to sutton and will highly recommend them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They always take such good care of me. They make sure...

They always take such good care of me. They make sure they answer all my questions and make sure I’m aware of any issues

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Would have been five but speedometer bulb out needs...

Would have been five but speedometer bulb out needs repair, heat/AC fan runs high-speed only needs repair sales staff great dealership experience nice

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Quick and easy everyone helpful and pleasant

Second vehicle purchased at Sutton - staff and sales person answered my questions and over all made the purchase quick and very easy would recommend Sutton to friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

quick and easy

i have been shopping for a ford f 150 for a while sutton ford had the best price sutton ford beat green way ford by $3000.00 and had a truck with more stuff on like fx4

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Top notch!

I am a repeat customer of Sutton Ford and Lester Parker. I got the exact vehicle I wanted with a great monthly payment on my lease. I would highly recommend Sutton Ford and Lester Parker if you are in need of a vehicle ! I am one satisfied customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent service every time I come here I feel that...

Excellent service every time I come here I feel that everyone is here to help you. This is my second purchase here at Sutton ford and I can honestly say I feel like family thank you guys for all that you do for our Matteson community

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank you for taking care of my vehicle. Dave gave me...

Thank you for taking care of my vehicle. Dave gave me first class service and address all of our needs. He did an awesome job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Anita was a big help in my vehicle buying experience! She...

Anita was a big help in my vehicle buying experience! She took her time to explain the car buying process to me and answered all my questions! Thank you Anita !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My service was great until the company decided to lay off...

My service was great until the company decided to lay off their employees in the middle of my service! I FELT IT WAS UNPROFESSIONAL! I SAW A YOUNG LADY CRYING! THESE GUYS ARE WORKING ON PEOPLE VEHICLES, BEING TOLD IN THE MIDDLE OF WORKING ON VEHICLES THAT THEY'RE BEING LAID OFF! I DIDN'T LIKE IT! I'M TRULY UPSET AT HOW THIS WAS HANDLED! IT'S VERY DISAPPOINTING! I HOPE MY VEHICLE WASN'T COMPROMISED DUE TO SOMEONE'S NEGLIGENCE IN LAYING PEOPLE OFF IN THE MIDDLE OF A JOB! GOOD JOB SUTTON FORD! Bu the way Jillian was great! She took really good care of me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.