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Sutton Ford

(5,248 reviews)
Visit Sutton Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 4:30pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–4:30pm
Tuesday 9:00am–8:00pm 7:00am–4:30pm
Wednesday 9:00am–8:00pm 7:00am–4:30pm
Thursday 9:00am–8:00pm 7:00am–4:30pm
Friday 9:00am–8:00pm 7:00am–4:30pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (708) 248-8896 (708) 248-8896
Used (708) 300-3341 (708) 300-3341
Service (708) 300-3330 (708) 300-3330

Reviews

(5,248 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sutton Ford from DealerRater.

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Melissa LeBran

Melissa is an asset to the Sutton Ford team. She is always cheerful, willing to assist with any task or request, and always great at keeping you informed with your progress.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I went in for a oil change and was told it would be a...

I went in for a oil change and was told it would be a little over an hour “” I waited it was 45mins👍🏿Great!!!jo

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Sutton Ford of Matteson Illinois is the best place to...

Sutton Ford of Matteson Illinois is the best place to take your car to wether if it a ford or not. The customer services top notch service here!!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Erik has been great and helpful. Mechanics have done a...

Erik has been great and helpful. Mechanics have done a awesome good on my truck and has keep me happy with the results. Management also

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Good place to do business if u in the market for a new...

Good place to do business if u in the market for a new car. I recommend it to any one. Never had dealer ship that work with there customers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service friendly and concerned staff and...

Excellent service friendly and concerned staff and mechanics. Recommend Sutton Ford to everyone and also great sales staff. Purchase of a vehicle very quick fast

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service from checking in my vehicle, getting a...

Excellent service from checking in my vehicle, getting a ride to and from work in a TIMELY fashion, to the work that was done quickly and in excellence. The detailed cleaning with the AutoButler made it feel like a brand new vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Jamie was very helpful in bringing me up to date on what...

Jamie was very helpful in bringing me up to date on what my car needed. He explained the needs of my car according to the mileage. Thanks Jamie!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Everyone so nice there and that your employees are very...

Everyone so nice there and that your employees are very pleasant and the service department always lets me know when something has to be done before they do it to get my OK and I really appreciate that plus I like being able to get a ride home so I don’t have to wait there for hours I can come home and I’ll wait and comfort

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Wonderful car buying experience. Polite, professional and...

Wonderful car buying experience. Polite, professional and friendly. He got me In the car i wanted at the price i could afford. Thanks for your help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.