Skip to main content

Sutton Ford

(5,248 reviews)
Visit Sutton Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 4:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–4:30pm
Tuesday 9:00am–8:00pm 7:00am–4:30pm
Wednesday 9:00am–8:00pm 7:00am–4:30pm
Thursday 9:00am–8:00pm 7:00am–4:30pm
Friday 9:00am–8:00pm 7:00am–4:30pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (708) 248-8896 (708) 248-8896
Used (708) 300-3341 (708) 300-3341
Service (708) 300-3330 (708) 300-3330

Reviews

(5,248 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sutton Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Just went in for the Auto Butler service that Sutton Ford...

Just went in for the Auto Butler service that Sutton Ford offers, it was part of the final service for the Auto Butler free of charge.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Jillian was outstanding, she was professional and greeted...

Jillian was outstanding, she was professional and greeted me with a smile. Also, she assured me that my vehicle would be serviced promptly. Without question I would refer Sutton Ford to others!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Tiffany Walker has good character and positive attitude!...

Tiffany Walker has good character and positive attitude! Handles business well. I will refer my friends and family to Sutton Ford. Tiffany is one in million. Praise God for her for helping my family with great choices. Looking forward to doing business with Sutton Ford in future.🤗

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Melissa takes great care of me every time I bring in my...

Melissa takes great care of me every time I bring in my car. Great job by the techs in ensuring my car continues to run smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Always a pleasant experience . I live all the way in...

Always a pleasant experience . I live all the way in Hobart Indiana and i drive pass several places to service all my vehicles. The customer service keeps me coming. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very good service and very informative about vehicles the...

Very good service and very informative about vehicles the show room was very clean and setup very And Lester is a awesome sales person and professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My vehicle was service in a timely and professional...

My vehicle was service in a timely and professional manner great job I was made aware of the work to be done and I was dropped of and pickup when work was completed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The intake person was polite. The wait time was not to...

The intake person was polite. The wait time was not to long for the curteous ride back home. It would be nice to have the new car scent smell after having the butler cleaning service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very friendly and professional service. I know the work...

Very friendly and professional service. I know the work will be done correctly the first time, unlike some other dealerships I have used. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Sutton Ford isn't truly concerned about conmmunication...

Sutton Ford isn't truly concerned about conmmunication with repeat customers to insure that they remain repeat customers .I will be looking to spending my money and family' money with another dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.