Reviews
She was great. She was upfront and real and didn’t try to...
She was great. She was upfront and real and didn’t try to up sell me. She was realistic about the timeframe and took care of all my needs
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This was our 1st time visiting Sutton Ford to service our...
This was our 1st time visiting Sutton Ford to service our vehicle. Our service technician was Melissa and she made our experience a great one! I would highly recommend Sutton Ford to friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sutton Ford Lincoln is a great dealership. The staff is...
Sutton Ford Lincoln is a great dealership. The staff is very friendly, helpful, and knowledgeable. I always have a very good experience. The young lady at Quick Lane is amazing, always greets you with a smile. The service technicians are great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brian's review
Nice people in every department. They accepted the out-of-date coupon because I left the current one at home I wish they could pull up the discounts electronically Thanks, Brian K. Burts
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
For now on I’m only taking my for to ford to have work...
For now on I’m only taking my for to ford to have work done on it!!!! Sutton Ford of Matteson Illinois is the place to go!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I really appreciate the service that I received at Sutton...
I really appreciate the service that I received at Sutton Ford/Lincoln. High five to Melissa and Brian in the service department. They really take great care of you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good servece
Work done on my GPS system was satisfactory. Job could not lie completed quickly sos I was brought home and kept up to date on service and finally picked up to get my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our family travels over 120 miles to see Erik. We only...
Our family travels over 120 miles to see Erik. We only trust him with our trucks. Sutton Ford is lucky to have him. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome Service!
Great experience with Sutton Ford's service department. Awesome follow up on my experience, took the time to explain my recall, repair and needed service. Would recommend to Sutton service to all my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Expensive but good.
Melissa and the other service reps are great to deal with. Sorry you are no longer a Lincoln dealership. At my age I prefer dealing with humans and not kiosks,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
