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Sutton Ford

(5,248 reviews)
Visit Sutton Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 4:30pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–4:30pm
Tuesday 9:00am–8:00pm 7:00am–4:30pm
Wednesday 9:00am–8:00pm 7:00am–4:30pm
Thursday 9:00am–8:00pm 7:00am–4:30pm
Friday 9:00am–8:00pm 7:00am–4:30pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (708) 248-8896 (708) 248-8896
Used (708) 300-3341 (708) 300-3341
Service (708) 300-3330 (708) 300-3330

Reviews

(5,248 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sutton Ford from DealerRater.

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Erik in the service department always takes great care of...

Erik in the service department always takes great care of all of us at Federal Signal every time we come in. He does a great job at keeping us informed and we highly recommend Erik & Sutton Ford

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

good, could have taken a little less time, but overall :good

everyone friendly and helpful had only one Escape hybrid, but it was exactly what I was looking for trade in was fair; service manager very nice.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Awesome experience from beginning to end.

Attentive & efficient from initial contact online & via email/vmail. Organized, clean, & smooth running operations. Ron E. in sales is the go-to guy. Helpful, informative, & covered everything from A-Z.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Always quick and amazing service by professionals. They...

Always quick and amazing service by professionals. They make me feel right at home when I come in for the most basic services. Excellent place.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

You have very professional, patient and helpful staff ....

You have very professional, patient and helpful staff . The application applied to my car was done perfectly , the car looked brand new, when I picked it up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Sutton Ford is the best of all the dealerships I've...

Sutton Ford is the best of all the dealerships I've purchased from and had service done. Though they don't sell Lincolns any longer but, my Lincoln Contintal will always be serviced there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Dave was very helpful and I couldn’t be happier with his...

Dave was very helpful and I couldn’t be happier with his attention to detail and had great recommendations for my next visit to the dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Melissa was wonderful she kept me updated with what was...

Melissa was wonderful she kept me updated with what was going on with my car in terms of parts being ordered and when they arrived ,Melissa also kept me posted on what I will be paying for as well. I really appreciate that so it wouldn’t be any surprises with the cost Thank You Melissa

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Best experience purchasing a vehicle, hassle free.The...

Best experience purchasing a vehicle, hassle free. The service department has been nothing but amazing taking care of my needs. Allen went above and beyond my expectations!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Job Well Done

Team did a great job of cleaning and waxing MKC. Also, good job cleaning inside which was a surprise. Have only driven 4ooo miles since purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.