Reviews
Erik in the service department always takes great care of...
Erik in the service department always takes great care of all of us at Federal Signal every time we come in. He does a great job at keeping us informed and we highly recommend Erik & Sutton Ford
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
good, could have taken a little less time, but overall :good
everyone friendly and helpful had only one Escape hybrid, but it was exactly what I was looking for trade in was fair; service manager very nice.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Awesome experience from beginning to end.
Attentive & efficient from initial contact online & via email/vmail. Organized, clean, & smooth running operations. Ron E. in sales is the go-to guy. Helpful, informative, & covered everything from A-Z.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Always quick and amazing service by professionals. They...
Always quick and amazing service by professionals. They make me feel right at home when I come in for the most basic services. Excellent place.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
You have very professional, patient and helpful staff ....
You have very professional, patient and helpful staff . The application applied to my car was done perfectly , the car looked brand new, when I picked it up.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sutton Ford is the best of all the dealerships I've...
Sutton Ford is the best of all the dealerships I've purchased from and had service done. Though they don't sell Lincolns any longer but, my Lincoln Contintal will always be serviced there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dave was very helpful and I couldn’t be happier with his...
Dave was very helpful and I couldn’t be happier with his attention to detail and had great recommendations for my next visit to the dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Melissa was wonderful she kept me updated with what was...
Melissa was wonderful she kept me updated with what was going on with my car in terms of parts being ordered and when they arrived ,Melissa also kept me posted on what I will be paying for as well. I really appreciate that so it wouldn’t be any surprises with the cost Thank You Melissa
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best experience purchasing a vehicle, hassle free.The...
Best experience purchasing a vehicle, hassle free. The service department has been nothing but amazing taking care of my needs. Allen went above and beyond my expectations!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Job Well Done
Team did a great job of cleaning and waxing MKC. Also, good job cleaning inside which was a surprise. Have only driven 4ooo miles since purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
